AI at scale: Insights from DHL Supply Chain’s Global Head of AI – with Christophe Theys
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“Data is really the foundation for everything you do in AI and analytics. People are focusing a lot on the use cases, the AI agents, and so on – but rolling out these solutions at scale is only possible if you have a proper data ecosystem.”
In this episode, Carsten Bange sits down with Christophe Theys, Global Head of AI, Data & Analytics at DHL Supply Chain, to explore how one of the world’s largest logistics providers successfully scales AI across 180,000 employees and 3,000 warehouses worldwide. Hear how DHL combines 7,500+ robots with AI agents, machine learning, and optimization to create efficiency, resilience, and flexibility in global supply chains – and why data, processes, and people are just as critical as the technology itself.
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Carsten Bange on LinkedIn.
Christophe Theys on LinkedIn.
BARC on LinkedIn.
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