Customer Satisfaction
Rated 8.8 out of 10
8.8
Customer Experience
Rated 9.2 out of 10
9.2
Service Satisfaction
Rated 8.2 out of 10
8.2
Project Value
Rated 8.6 out of 10
8.6

eoda

About eoda

Data Science and AI specialist guiding organizations from idea to implementation of data‑driven solutions – from automation to predictive analytics – focusing on strategy, infrastructure and skill development

About eoda

The information in this section has been provided by the service provider eoda.

Self-description of the service provider

No service provider self-description available

eoda Customer Reviews & Experiences

The information and metrics are largely derived from BARC’s Data & Analytics Service Provider Survey. More information on the methodology can be found by clicking on the corresponding link.

eoda customer demographics

In addition to customer demographics (company size and industry), the following demographic charts show customer support by D&A activities, services provided, and technologies used.

Full customer reviews and KPI results for eoda

All key figures for eoda at a glance.

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Individual customer reviews for eoda

Role
Line of business employee
Number of employees
More than 2.500
Industry
Manufacturing
Source
Invited by the vendor, Service Provider Survey 2026, 09/2025
What do you like best?

Sehr gute Kommunikation. Trainings mit praxisnahen Anwendungen. Pragmatische Zusammenarbeit.

What do you like least/what could be improved?

Bereitstellung von Info-Materialien über Schulungsinhalte für interne Werbung. Neben den Trainings in Jupyter Notebooks wäre eine Dokumentation der Trainings in einer kurzen Präsentation schön.

What key advice would you give to other companies looking to introduce/use the product?

Mit einer Schulung der Mitarbeiter durch die eoda starten.

How would you sum up your experience?

Bisher eine sehr gute Zusammenarbeit.

Role
CEO
Number of employees
Less than 100
Industry
Transportation and logistics
Source
Invited by the vendor, Service Provider Survey 2026, 09/2025
What do you like best?

Gutes Unternehmen, gutes Preis-Leistungs-Verhältnis, fachlich sehr gut, gute Betreuung und schnelle Reaktion.

What do you like least/what could be improved?

Etwas bessere Kundenbetreuung.

What key advice would you give to other companies looking to introduce/use the product?

Auf jeden Fall ein Pilotprojekt machen und selbst gut zu wissen, was man möchte.

How would you sum up your experience?

Sehr zu empfehle; gehört zu den guten Dienstleistern.

Role
Project manager for BI/analytics from business department
Number of employees
100 - 2.500
Industry
IT
Source
Invited by the vendor, Service Provider Survey 2026, 09/2025
What do you like best?

Lösungsorientiertes Agieren, Effizienz, Technologie-Offenheit und Zusammenarbeit.

What do you like least/what could be improved?

What key advice would you give to other companies looking to introduce/use the product?

Aktiv Kontakt aufnehmen und klare Erwartungen formulieren.

How would you sum up your experience?

Technisch top, menschlich, flexibel, kreative Lösungsansätze und schnelle Anpassungsfähigkeit auf geänderte Anforderungen.

Role
Project manager for BI/analytics from IT
Number of employees
More than 2.500
Industry
Transportation and logistics
Source
BARC Marketing, Service Provider Survey 2026, 07/2025
What do you like best?

Personal mit viel Erfahrung und immer neuen Impulsen bei der Findung von Lösungen.

What do you like least/what could be improved?

Nichts zu bemängeln.

What key advice would you give to other companies looking to introduce/use the product?

Offen an die Ratschläge und Methoden herangehen.

How would you sum up your experience?

Excellent vom Angebot bis zum Ende.

Role
Head of business department
Number of employees
More than 2.500
Industry
Utilities
Source
Invited by the vendor, Service Provider Survey 2026, 07/2025
What do you like best?

Fachliches Know-how, Zuverlässigkeit, sehr kurze Reaktionszeiten und kollegiales Miteinander.

What do you like least/what could be improved?

Aktuell ist alles perfekt.

What key advice would you give to other companies looking to introduce/use the product?

Ich würde keinen Rat geben, sondern die Einführung empfehlen.

How would you sum up your experience?

Aufgrund der bisherigen Erfahrungen streben wir uneingeschränkt eine weitere Zusammenarbeit an.

Survey Information
Number of reviews for eoda
31
Comparison groups in the survey
Data & Analytics Service Provider, Microsoft Partner, Service Provider mit AI Fokus, AWS Partner
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