What is Anaplan?

Cloud-based platform for large enterprises and corporations that connects strategic, financial and operational planning for use across various business functions and industries. Anaplan’s Integrated Financial Planning offers an out-of-the-box approach to integrated financial planning and Anaplan Financial Consolidations extends the platform to provide end-to-end solutions for connected finance, including close and consolidation.

Customer Satisfaction
5.4
5.4/10
User Experience
8.9
8.9/10
Functionality
4.8
4.8/10
Business Value
7.4
7.4/10

About Anaplan

The information in this section has been provided by the vendor of Anaplan.

Self-description of the vendor

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References
AXA, Bayer, Booking.com, Coca Cola, JLR, L’Oreal, On Running, SBB, Tata Steel, Bridgestone
Partners
Accenture, BCG, Bedford, Blucrux, Celver, Deloitte, H&Z, KPMG, PwC, Valantic
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Anaplan BARC Review & Rating

This section contains our independent analyst views on Anaplan.

Provider and product description

Anaplan is a cloud-native enterprise software vendor headquartered in Miami, Florida, USA, whose mission is to enable agile, connected enterprises through its AI-infused scenario planning and analysis platform. The global company currently employs more than 2,000 people worldwide. Several major investors have funded Anaplan’s growth and global expansion. In 2022, Anaplan was acquired by Thoma Bravo, a leading software investment firm, for approximately $10.4 billion. In May 2024, Anaplan acquired Fluence Technologies, a provider of financial close, consolidation, disclosure management and reporting, to expand its portfolio of solutions for the office of the CFO.

The Anaplan platform was launched in 2008. Then, as now, the product represents a modern generation of planning, modeling, forecasting and performance management solutions built on state-of-the-art technology and software architecture. Anaplan is a fully cloud-based platform available on Amazon Web Services (AWS) and Google Cloud (GCP) and powered by a proprietary in-memory data store and calculation engine (Hyperblock). Back in 2017, the company pioneered the concept of connected planning. Its low-code technology connects financial, strategic and operational plans with data insights and people to align strategic objectives and resources for better decisions and faster results. Together with Fluence (now Anaplan Financial Consolidation), Anaplan has strategically expanded its portfolio to provide end-to-end solutions for a more connected finance function including close and consolidation.

Anaplan targets business leaders, corporate finance, controllers and operational business departments to connect strategic, financial and operational planning on a single platform to support multiple use cases across finance, sales, supply chain and workforce in large enterprises and corporations worldwide. In addition, Anaplan and its partners offer prebuilt solutions and connected applications across these topics and for specific industries. These applications, based on best practices and common customer use cases, are built and run on the Anaplan platform and can be customized to meet specific needs.
According to Anaplan, it has more than 2,400 customers worldwide. Implementations range from double-digit to several thousand users per installation. To sell and particularly to implement Anaplan, the vendor has an expansive global partner ecosystem of more than 200 implementation, lead generation, technology and reseller partners globally. Anaplan’s partner ecosystem is designed to enhance the platform’s capabilities and deliver tailored solutions across various industries.

Anaplan as a platform provides flexible functionality for both top-down and bottom-up planning, including workflow support and collaboration capabilities. With its “connected scenario planning and analysis” platform, customers can create various planning models at different levels of aggregation (strategic, financial and operational planning) for an integrated enterprise planning approach. In October 2024, Anaplan released its Integrated Financial Planning (IFP) application, a purpose-built, out-of-the-box solution to streamline planning, budgeting and forecasting (PB&F) processes. The vendor’s classic Hyperblock and new Polaris calculation engines support scalable, in-memory data processing for detailed planning models. As larger and more granular data sets are required for sound planning and informed decision-making, Anaplan is investing heavily in its new, more memory-efficient calculation engine Polaris as well as its data management system and intelligence capabilities. In October 2024, Anaplan outlined a $500 million multi-year product investment with an innovation roadmap heavily focused on enhanced platform capabilities, AI innovations and additional applications. Delivering on this strategy, expanded native platform enhancements and AI capabilities include Anaplan Data Orchestrator (ADO) and Anaplan CoPlanner, an application-embedded AI for conversational queries and generative insights. ADO improves data integration and connectivity with third-party applications and data sources, helps transform source data into the structure and format needed for Anaplan models and centrally stores transformed data to simplify monitoring, management and distribution to planning models.

Anaplan Financial Consolidation provides cloud-native (available in Microsoft Azure) support for statutory and management financial consolidation and close with additional capabilities for disclosure management, ad hoc analysis and reporting. With Anaplan XL Reporting, users can report on Anaplan and non-Anaplan data sources via an Excel-based add-in and display this information in reports or dashboards. Reports can be viewed in Excel, on the web or on mobile devices.

Strengths and challenges of Anaplan

BARC’s viewpoint on the product’s strengths and challenges.

Strengths
  • Anaplan is a modern, cloud-based platform for large enterprises and corporations worldwide that connects strategic, financial and operational planning for use across various business functions and industries. Anaplan’s Integrated Financial Planning offers an out-of-the-box approach to integrated financial planning and Anaplan Financial Consolidation extends the platform to provide end-to-end solutions for connected finance, including close and consolidation.
  • Flexibility for a wide variety of planning approaches (top-down, bottom-up) and planning topics (strategic, financial and operational planning). In addition, prebuilt solutions and connected applications are available for selected use cases and industries that run on the Anaplan platform and can be customized to meet specific needs.
  • Anaplan Intelligence provides context-aware AI for predictive analytics, machine learning (ML), linear programming and use-case-specific model building to deliver predictive and generative insights. In 2025 and beyond, Anaplan plans to continue to invest and build on its AI strategy with a connected AI that will allow users to ask multi-clause questions across multiple domains with Anaplan CoPlanner, its conversational AI companion.
  • Feedback in The Planning Survey 25 revealed a high level of customer satisfaction with the project length of Anaplan implementation projects as well as the product’s planning and forecasting functionality, user experience and innovativeness. Many companies consider Anaplan when looking for an integrated planning platform.
Challenges
  • Cloud-only – the Anaplan platform including Anaplan Integrated Financial Planning and Anaplan Financial Consolidation is purely cloud-based and not available on premises. Web access is essential to use the products. When used in combination, data exchange between different cloud environments (AWS/GCP and Azure) is required.
  • Anaplan provides its own data integration options at various levels, while third-party ETL tools are also used to connect to source systems (especially when predefined data connections are required). In addition, the platform’s capabilities can be extended using REST APIs, scripting and transactional APIs. However, customer feedback shows that neither Anaplan’s predefined data connectivity nor its data integration capabilities fully satisfy customers today. To improve data management, Anaplan’s future strategy relies heavily on Anaplan Data Orchestrator, the company’s new data orchestration platform.
  • Anaplan is a comprehensive planning, budgeting and forecasting platform, not a BI and analytics tool. However, it does support standard and ad hoc reporting through dashboards, management reports, Excel plug-ins and personal pages. In addition, prebuilt third-party analytics integrations with Tableau, Microsoft Power BI and Qlik Sense connect Anaplan data and models to specialist tools. For the future, Anaplan XL Reporting (acquired with Fluence) supports users to report on Anaplan and non-Anaplan data sources via an Excel add-in and delivers this information in reports or dashboards (Excel, web, mobile).
  • Several customers responding to this survey consider Anaplan to be more expensive than competing offerings. ‘Rising costs’ is a problem encountered by 39 percent of Anaplan users.
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Anaplan User Reviews & Experiences

The information contained in this section is based on user feedback and actual experience with Anaplan.

The information and figures are largely drawn from BARC’s The BI & Analytics Survey, The Planning Survey, The Financial Consolidation Survey and The Data Management Survey. You can find out more about these surveys by clicking on the relevant links.

Summary of user review highlights from Anaplan

What users like about Anaplan and where the product scores best in a user comparison.

Why users buy Anaplan and what problems they have using it

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Individual user reviews for Anaplan

Role
Project manager for planning from IT
Number of employees
100 - 2.500
Industry
Manufacturing
Source
BARC Marketing, The Planning Survey 25, 11/2024
What do you like best?

Endlessly customizable. Quick response from customer service. Attractive, professional-looking dashboards. Ability to save and archive models. Seamless scheduled integrations with CloudWorks.

What do you like least/what could be improved?

Space constraints are a constant challenge. Rising costs force trade-offs—we often lack the space or budget to build as much as we would like. Performance issues arise with very large reports—unfortunately, these tend to be our most visible and widely used reports.

What key advice would you give to other companies looking to introduce/use the product?

Consider the size and quantity of structural lists (e.g., legal entities, cost centers, business units, products, GL accounts, employees, etc.). While Anaplan promotes its ability to handle multiple dimensions in a module, size can quickly become unmanageable if overused.

How would you sum up your experience?

Positive experience with customer service and support. For large businesses, HyperModel workspaces are essential. Strong availability of Anaplan talent in the job market.

Role
Member of a cross-departmental BI team
Number of employees
More than 2.500
Industry
Banking and finance
Source
BARC Marketing, The Planning Survey 25, 11/2024
What do you like best?

Real-Time Collaboration: Enables teams to collaborate in real time, improving decision-making and communication across departments. Scalability: Easily scales to accommodate growing data volumes and user numbers, making it suitable for organizations of all sizes. Flexibility and Customization: Provides a highly flexible modeling environment, allowing users to create custom models tailored to their specific business needs. Integrated Planning: Supports business planning across finance, sales, supply chain, and other functions, offering a holistic view of organizational performance. User-Friendly Interface: Features an intuitive design, making it accessible to users without extensive technical expertise and encouraging broader adoption. Data Integration: Integrates with various data sources, enabling comprehensive analysis by pulling data from multiple systems. Scenario Planning: Allows for robust scenario modeling, helping organizations evaluate different business scenarios and their potential impacts. Advanced Analytics: Leverages advanced analytics and forecasting capabilities to drive insights and strategic decision-making. Security and Governance: Offers strong security features and governance controls to protect sensitive data and ensure compliance. Cloud-Based Accessibility: As a cloud-based platform, Anaplan enables remote work and global collaboration from anywhere.

What do you like least/what could be improved?

Complexity for New Users: While the interface is user-friendly, the initial setup and modeling can be complex, requiring a learning curve. Performance with Large Datasets: Although Anaplan handles large data volumes, performance can lag with extremely large datasets or complex calculations. Limited Built-In Reporting: While it offers robust modeling capabilities, its built-in reporting features are less comprehensive compared to dedicated BI tools. Dependency on IT Support: Complex models and integrations may require ongoing IT support, potentially straining internal resources. Customization Challenges: While flexibility is a strength, excessive customization can complicate maintenance and updates. Integration Complexity: Connecting Anaplan with other systems can be challenging, often requiring significant effort and technical expertise. User Management: Managing user permissions and roles can be cumbersome, particularly in large organizations. Limited Offline Capabilities: As a cloud-based platform, Anaplan offers minimal offline access, which can be a drawback for users needing connectivity-free access. Steep Learning Curve for Advanced Features: While basic functionalities are accessible, mastering advanced features and modeling capabilities requires extensive training.

What key advice would you give to other companies looking to introduce/use the product?

Define Clear Objectives: Identify specific goals and use cases for Anaplan. Determine the problems you aim to solve, such as budgeting, forecasting, or resource allocation. Involve Stakeholders Early: Engage key stakeholders from various departments (finance, sales, operations) early in the process to gather requirements and ensure buy-in. Assess Current Processes: Evaluate your existing planning and forecasting processes to identify inefficiencies and areas for improvement that Anaplan can address. Invest in Training: Provide comprehensive training for users at all levels to maximize the platform’s capabilities and ensure smooth adoption. Start Small: Begin with a pilot project or a specific department before rolling out Anaplan company-wide. This approach allows you to refine processes and build expertise gradually. Leverage Anaplan’s Community: Take advantage of Anaplan’s user community and resources for support, best practices, and insights from other users. Plan for Data Integration: Assess your data sources and develop a strategy for integrating them with Anaplan. Ensure data quality and consistency for effective modeling. Establish Governance: Set up governance structures to manage user roles, permissions, and data access, ensuring security and compliance. Monitor Performance: Continuously track performance and user feedback post-implementation to make necessary adjustments and improvements. Stay Flexible: Be prepared to adapt your approach as you learn more about Anaplan’s capabilities and how they align with your organization’s needs.

How would you sum up your experience?

Overall, Anaplan is a valuable asset for our business and others alike. Its flexibility encourages businesses and process owners to standardize workflows and adopt a long-term perspective.

Role
Senior Model Builder and Solution Architect
Number of employees
More than 2.500
Industry
IT
Source
BARC Marketing, The Planning Survey 25, 12/2024
What do you like best?

What I like most about Anaplan is its real-time, connected planning. It allows teams across Finance, HR, and Supply Chain to collaborate on a single live model, ensuring everyone works from a shared source of truth. The platform’s what-if scenario modeling is also a game-changer, enabling quick analysis of best-case, worst-case, and custom scenarios. Its No-Code, user-friendly interface empowers non-technical users to create and maintain complex models without needing IT support. Finally, Anaplan’s dynamic dashboards provide instant visual insights for better decision-making.

What do you like least/what could be improved?

Limitation is performance on large datasets. When working with millions of data points, especially in Supply Chain Forecasting, the system can slow down significantly. Anaplan has introduced some HyperModel capabilities to address this, but performance improvements are still needed. Lack of native AI/ML features: Competitors like SAP Analytics Cloud have stronger AI-driven insights. No native version control: If a change is made in the model, there’s no simple "undo" button. Limited pre-built templates: Unlike competitors, Anaplan requires users to build many processes from scratch.

What key advice would you give to other companies looking to introduce/use the product?

A key piece of advice is to start small and scale up. Don’t try to build a full end-to-end system in one go. Focus on a critical use case, such as Budgeting or Sales Forecasting, and then expand as users become more comfortable. This also allows you to prove ROI early in the process. It’s also essential to engage stakeholders early. Since Anaplan is a collaborative platform, ensure that representatives from Finance, HR, and Supply Chain are involved in model design from the start. This prevents silos and helps create a shared system that works for everyone. Lastly, I recommend working with an Anaplan consultant or partner during the initial phase. They can help you avoid common pitfalls and accelerate the design process. Once you have a firm foundation, your internal team can take control of the system.

How would you sum up your experience?

Overall, I think Anaplan is an industry-leading tool for Connected Enterprise Planning. It’s ideal for companies that want to move beyond Excel and adopt dynamic, real-time planning. The ability to create customized models for Finance, HR, and Supply Chain, all within the same platform, is a huge advantage. I’ve seen firsthand how it helps teams collaborate in real time. For example, we no longer need to chase down multiple Excel files across departments - everything happens in one shared model.

Role
Project manager for planning from IT
Number of employees
More than 2.500
Industry
Manufacturing
Source
BARC Marketing, The Planning Survey 25, 12/2024
What do you like best?

Flexible and scalable cloud platform.

What do you like least/what could be improved?

Separate charges for new functionality.

What key advice would you give to other companies looking to introduce/use the product?

Quality of implementation greatly depends on skill and experience of the implementation team. Developing these skills in-house is necessary for long-term viability.

How would you sum up your experience?

High.

Role
Project manager for planning from business department
Number of employees
More than 2.500
Industry
Banking and finance
Source
BARC Marketing, The Planning Survey 25, 11/2024
What do you like best?

Flexibility! The new Polaris calculation engine is a godsend and makes the technical team's life much easier for modeling.

What do you like least/what could be improved?

Platform reliability has decreased recently. Would love to see more operational rigor on the platform. Product support continues to be challenging.

What key advice would you give to other companies looking to introduce/use the product?

Be very thoughtful about how you architect and enable solutions. Anaplan is extremely flexible, but this can be a double-edged sword, as it may allow inefficient processes to be codified.

How would you sum up your experience?

It’s a good tool. Polaris is a step in the right direction, but there are still some kinks that need to be worked out. Platform reliability and product support remain concerns, but I am hopeful that Anaplan can address these issues.

Role
Consultant
Number of employees
100 - 2.500
Industry
Banking and finance
Source
BARC Marketing, The Planning Survey 25, 11/2024
What do you like best?

The distinction between application dashboards and the underlying model is crucial for understanding how data is presented and managed. The platform’s ease of use and intuitiveness contribute to better user adoption and increased productivity. The ability to use Excel-like formulas enhances familiarity and reduces the learning curve for users accustomed to spreadsheet tools. Additionally, the capability to perform aggregations and distributions at different hierarchy levels is essential for accurate data analysis and reporting.

What do you like least/what could be improved?

The inability to plan simultaneously at different hierarchy levels creates challenges in managing complex planning scenarios. Performance tends to slow down when the workspace is full and multiple users access it concurrently. The system lacks the capability to select multiple levels within the hierarchy during reporting, limiting flexibility. Additionally, there is limited reporting functionality to track changes, including details about who made them, why they were made, and when they occurred. There are also limited data transformation capabilities, which can impact data preparation and integration processes.

What key advice would you give to other companies looking to introduce/use the product?

Plan Carefully When Moving from Excel to Anaplan: Transitioning from Excel to Anaplan requires careful planning. Instead of directly replicating existing processes, redesign and optimize them to fully leverage Anaplan’s capabilities. Build Internal Skills Alongside System Integrators: Companies should actively involve their own team in the Anaplan implementation. Work alongside System Integrators to ensure your in-house team develops the necessary skills to manage the system independently in the future. Collaborate Between IT and Business Teams: IT and business teams must work closely together. IT ensures proper data integration and governance, while the business team ensures the model aligns with their needs. Use Anaplan Where It Works Best—Planning: Focus on using Anaplan for planning tasks such as Forecasting and Budgeting. For advanced analytics, consider other tools better suited for those needs.

How would you sum up your experience?

Anaplan is a cloud-based platform for business planning and performance management that connects data, people, and plans. It is flexible and scalable, enabling users to model complex scenarios, perform real-time calculations, and collaborate effectively. The platform is user-friendly, with an interface similar to spreadsheets, making it easier for new users to adopt. However, some challenges exist, such as slower performance with large datasets, a learning curve for complex tasks, and higher costs, which may be a concern for smaller businesses. Overall, Anaplan is a powerful tool, especially for planning tasks, but businesses should carefully evaluate these factors before implementation.

Role
IT employee
Number of employees
More than 2.500
Industry
Services
Source
BARC Marketing, The Planning Survey 25, 11/2024
What do you like best?

Its flexibility and the speed of implementations.

What do you like least/what could be improved?

Native data integrations between Anaplan and other SaaS systems.

What key advice would you give to other companies looking to introduce/use the product?

Make sure you use Anaplan for the right use cases.

How would you sum up your experience?

Anaplan is a best-in-class planning tool that supports a wide range of planning use cases.

Role
Finance Engineering BSA
Number of employees
More than 2.500
Industry
Technology
Source
BARC Marketing, The Planning Survey 25, 11/2024
What do you like best?

Anaplan is quite flexible and allows you to implement a solution that is unique to your business.

What do you like least/what could be improved?

Data integration capabilities are lacking; however, a new tool is being released to address this. Security management is not yet centralized but is in the process of being centralized.

What key advice would you give to other companies looking to introduce/use the product?

Make sure you have someone on your team who knows Anaplan; otherwise, you risk accumulating technical debt or ending up with a highly suboptimal model.

How would you sum up your experience?

I really love Anaplan and have been implementing it for over seven years.

Role
Project manager for planning from business department
Number of employees
100 - 2.500
Industry
IT
Source
BARC Marketing, The Planning Survey 25, 11/2024
What do you like best?

One of Anaplan's greatest strengths is its ability to empower relatively non-technical users to create models and connect disparate planning processes. The low-code/no-code environment is a significant advantage for Anaplan.

What do you like least/what could be improved?

Anaplan has very limited data integration and data wrangling capabilities without purchasing supporting tools or an add-on license for its newly released data orchestration tool. This lack of pre-built data integration, combined with the rigid data requirements for list and hierarchy design, creates significant overhead for model builders and unnecessarily increases time-to-value.

What key advice would you give to other companies looking to introduce/use the product?

For companies considering Anaplan, I strongly recommend evaluating the long-term costs as they scale to additional use cases and users. Anaplan can become cost-prohibitive quickly, as its per-user license fees are significant, and storage is intrinsically linked to user licenses. Additionally, I encourage prospective users to carefully assess their reporting needs. While Anaplan offers high flexibility for model builders, it is significantly less flexible for end users in terms of reporting capabilities.

How would you sum up your experience?

My general opinion of Anaplan is that it is a solid planning tool and should be considered by anyone looking to connect disparate planning processes. However, I strongly recommend evaluating its competitors as well, as Anaplan may not be the right fit for every business.

Role
IT employee
Number of employees
More than 2.500
Industry
Consulting
Source
BARC Marketing, The Planning Survey 25, 12/2024
What do you like best?

I like the ease of use for providing planning and other tools for our business. We not only use Anaplan for planning activities but also use it for resource to project matching, payroll cost allocation and processing, monthly revenue calculations and billing, journals, inter-company billing, invoicing and eliminations.

What do you like least/what could be improved?

Lack of standard integrators - mainly NetSuite. Still has poor UX functionality from our business perspective. We have had to take the solution of exporting our data back into Azure so that we can report from Power BI - which isn't the perfect product but provides finance and leadership users with a more flexible and user friendly tool. Anaplan has added a lot of features to management reporting however this also isn't suitable for our business so some of this functionality to be added to the UX. Some functionality like Workflow to be available for all license types.

What key advice would you give to other companies looking to introduce/use the product?

Thoroughly review your data: Build prototypes of your requirements in Excel or another tool before implementation. Ensure your data is clean, identify bugs, errors, and anomalies, and resolve them early. Gather end-user requirements: Collect and document requirements before starting the implementation. Ask "what-if" questions and create mock-ups of your dashboards to validate expectations. Engage IT support: Include someone from your IT team who can assist with ETL (Extract, Transform, Load) processes. Plan your ETL strategy: Determine which ETL process you will use in advance and start setting it up early to streamline data integration.

How would you sum up your experience?

Anaplan is a great product with a wide range of powerful features and functionality. The platform is continuously improving, with regular enhancements. Customer Success (CS) partners are always available, and support tickets are generally resolved quickly.

Role
Member of a cross-departmental BI team
Number of employees
More than 2.500
Industry
Banking and finance
Source
BARC Marketing, The Planning Survey 25, 12/2024
What do you like best?

Anaplan is an extremely flexible modeling tool that can quickly process large volumes of consolidated data and integrates well with other BI tools.

What do you like least/what could be improved?

The reporting suite has many limitations and, in its current state, cannot compete with other visualization tools. Additionally, server issues cause downtime more frequently than expected.

What key advice would you give to other companies looking to introduce/use the product?

Model development can be complex and time-consuming. Anaplan’s coding language is not intuitive, so ensure you have in-house support or consultants available. Additionally, clearly define the use case before the initial rollout to streamline implementation and avoid inefficiencies.

How would you sum up your experience?

A powerful tool with excellent flexibility, particularly for scenario modeling. However, its reporting and dashboarding capabilities leave much to be desired.

Role
Project manager for planning from business department
Number of employees
100 - 2.500
Industry
Banking and finance
Source
BARC Marketing, The Planning Survey 25, 11/2024
What do you like best?

The flexibility and the ability to use across multiple use cases.

What do you like least/what could be improved?

-

What key advice would you give to other companies looking to introduce/use the product?

Hire an in-house Anaplan specialist.

How would you sum up your experience?

I think Anaplan is a great tool for forecasting and reporting.

Role
Consultant
Number of employees
Less than 100
Industry
IT
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

What I like about it is its cloud based, all you need is a browser and internet connection and it's easy to use.

What do you like least/what could be improved?

Needs more technical expertise when dealing with data integration.

What key advice would you give to other companies looking to introduce/use the product?

Assess your build plan well and prioritize critical pain points.

How would you sum up your experience?

It is innovative and connected planning made easily.

Role
Project manager for planning from IT
Number of employees
Less than 100
Industry
IT
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Scalability - Anaplan is designed to handle large data sets and complex calculations, providing scalability for organizations with diverse planning needs. Security - Anaplan prioritizes data security and compliance, offering features such as role-based access control to manage permissions. User-friendly interface - The platform aims to empower business users, reducing the reliance on IT departments for ongoing maintenance.

What do you like least/what could be improved?

Limited Offline Access - Anaplan primarily operates in the cloud, and offline access is limited. Users who need to work on models without an internet connection may find this restriction inconvenient. Integration - While Anaplan is designed to integrate with various data sources, some users may encounter challenges when integrating with specific systems or databases. Ensuring a smooth integration requires additional skills, effort and support. Cost - Cost can be challenging for some smaller businesses.

What key advice would you give to other companies looking to introduce/use the product?

Clearly define pain points and objectives to be able to produce a more detailed user story.

How would you sum up your experience?

Anaplan is a cloud-based platform, which means users can access it from anywhere with an internet connection. The cloud infrastructure allows for scalability and flexibility, making it suitable for both small and large enterprises. Users can create models that reflect different aspects of their business, such as financials, sales, workforce and more.

Role
Project manager for planning from IT
Number of employees
100 - 2.500
Industry
Media
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

The software is incredibly easy to set up and can be used for a wide range of use cases. It is easy to adapt and enhance use cases as the business changes.

What do you like least/what could be improved?

If models aren't managed well, performance can get slow. Some recent product developments are only available at an additional cost.

What key advice would you give to other companies looking to introduce/use the product?

When developing new use cases, it is really important to weigh up the advantages of including these new use cases in the same model (more seamless integration and data flows; only one set of lists and hierarchies to maintain) against the disadvantages (the model can become slow and unwieldy to manage). It is really easy to get excited about how quickly you can develop new use cases and functionality in Anaplan and just keep building out the system, but if this isn't managed well, you lose system performance and it can take a lot of time, effort and, potentially, cost to redevelop models.

How would you sum up your experience?

I have built Anaplan models for nearly 5 years and still love the system. It's incredibly easy to use and to maintain. End users find the system very intuitive and it's generally very quick to run, even with lots of users. It's definitely brought significant benefit and return on investment to each of the companies that I have worked with who have adopted Anaplan. I'd highly recommend it.

Role
Consultant
Number of employees
100 - 2.500
Industry
Consulting
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

I like the fact it can drive the change in the planning, budgeting and forecasting processes along as supporting them technology-wise. It is a great trigger for revolution in the way the companies operate within their financial and controlling units.

What do you like least/what could be improved?

I was lacking a bit of native connectivity with external systems.

What key advice would you give to other companies looking to introduce/use the product?

Make sure to secure right amount of resources that can support you implementation since even tough Anaplan is very Excel like, it may be a bit tricky, if you want to do it right.

How would you sum up your experience?

It's a great tool that can drive your planning processes for the whole company and make them truly integrated.

Role
Consultant
Number of employees
100 - 2.500
Industry
Manufacturing
Source
BARC Panel, The Planning Survey 24, 04/2024
What do you like best?

Sehr mächtiges Werkzeug, aber Poweruser der Fachbereiche können ohne zusätzliche IT Ressourcen oder Externe die Modellierung und Integration vorantreiben. Sehr gute online Trainings und hilfreiche internationale Community.

What do you like least/what could be improved?

Mehrsprachigkeit der Modellierumgebung.

What key advice would you give to other companies looking to introduce/use the product?

Macht einen Prototypen oder Proof of Concept mit einem erfahrenen Integrationspartner.

How would you sum up your experience?

Nicht das günstigste Tool am Markt, aber die erzielten Verbesserungen und Einsparungen ergeben einen überzeugenden ROI.

Role
Project manager for planning from business department
Number of employees
100 - 2.500
Industry
Transportation and logistics
Source
BARC Panel, The Planning Survey 24, 04/2024
What do you like best?

Forecasting and graphs are very good.

What do you like least/what could be improved?

There isn't much help from vendor on building modules or integrating with BI tools like Tableau.

What key advice would you give to other companies looking to introduce/use the product?

Make sure you have someone on hand that knows Anaplan.

How would you sum up your experience?

Neutral

Role
IT employee
Number of employees
More than 2.500
Industry
Insurance
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

The flexibility of the platform means it is conducive to a wide variety of use cases. The comparability between Excel functions enables models to be built by planner who have the expertise in business process without the need for deep technical knowledge.

What do you like least/what could be improved?

User access management can be challenging as there is not currently a mechanism to centrally administer access (requires building a model to support the process).

What key advice would you give to other companies looking to introduce/use the product?

Ensure you have internal resources working on the model build and are not solely reliant on external consultants. It is critical that teams who will be using the model understand the decision points in the build and appreciate the efforts to maintain the model going forward. Having subject matter experts working hand in hand with the model builders ensures that the user experience is optimal and the applications contemplate all required capabilities.

How would you sum up your experience?

I think it is a very powerful tool and allows for creativity in the model process. Once the initial learning curve is overcome, model building becomes very fun and will encourage users to think beyond just core requirements into the lens of untapped possibilities.

Role
Head of business department
Number of employees
More than 2.500
Industry
Manufacturing
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

We have been working with Anaplan for 5 years and I like the fact it is a partnership, where we work together to achieve our companies’ goals. The platform is very flexible, which is why we have seen growth from 1 area and 150 users to 8 business areas and 2000 users.

What do you like least/what could be improved?

We have discussed the use of out of the box apps would be great for the areas that don't want to develop their own bit in Anaplan. This is now becoming more readily available in Anaplan.

What key advice would you give to other companies looking to introduce/use the product?

Anaplan's flexibility as a platform is a huge strength, but also a weakness. If you do not put the correct governance and controls in place, it can cause problems further down the line.

How would you sum up your experience?

Anaplan is the best planning vendor I have worked with, and having seen our growth alongside theirs over the last 5 years I am excited to see what the next 5 years has in store for our partnership!

Role
Line of business employee
Number of employees
More than 2.500
Industry
Manufacturing
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Extremely flexible, any calculation can be designed into Anaplan models.

What do you like least/what could be improved?

It is fairly complex to build models in Anaplan, so specialist consulting company support is required for the first few years to ensure that the models are built correctly. Once model builders are trained within a business, they quickly become very busy building due to multiple requirements to improve/grow models.

What key advice would you give to other companies looking to introduce/use the product?

Have a clear final goal of what you want to achieve from your Anaplan model and expect this requirement to increase once you realize its full potential, but take small steps to steadily grow each model appropriately.

How would you sum up your experience?

It is a fantastically power tool for planning/forecasting.

Role
IT employee
Number of employees
More than 2.500
Industry
IT
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Good UX, easy modeling, good performance on large data volumes.

What do you like least/what could be improved?

Integrations could be easier, however, with CloudWorks things got better.

What key advice would you give to other companies looking to introduce/use the product?

Use a use case approach - have big picture in mind but built one use case at a time to deliver value quickly.

How would you sum up your experience?

It is a very good planning/analytical tool, that performs very well on large data volumes and offers good flexibility to address all kinds of use cases.

Role
Project manager for planning from IT
Number of employees
More than 2.500
Industry
Insurance
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Anaplan is easy to use, has an intuitive user experience and you are able to build at scale. With proper leadership and executive sponsorship, enterprise level planning in the short to medium term is feasible in house.

What do you like least/what could be improved?

Product enhancements is typically slow or generally misses targets. Additionally, security management is a large pain point for our organization.

What key advice would you give to other companies looking to introduce/use the product?

It is critical to have executive sponsorship and to hire an internal expert in Anaplan to lead this transformation. You can easily build one model in 3 - 6 months internally or with a budget consultancy, scaling your Anaplan use past a couple small use cases is impossible without an internal COE.

How would you sum up your experience?

Great product, I have enjoyed building, training and advocating for it over the last several years.

Role
Project manager for planning from IT
Number of employees
More than 2.500
Industry
Social Media
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

It can be deployed for almost all use cases required.

What do you like least/what could be improved?

Missing things like alignment formatting, lack of ability to see who is in logged into the model, bulk adding or removal of user admin settings and the ability control/limit what a user can see from Anaplan home screen.

What key advice would you give to other companies looking to introduce/use the product?

Make sure your processes are solid and documented. Have a plan to control development and updates.

How would you sum up your experience?

A great planning platform that is flexible and quick to deploy.

Role
IT Architect
Number of employees
More than 2.500
Industry
Fashion
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Flexibility. Reputation. Community.

What do you like least/what could be improved?

Nontransparent roadmap. Integration capabilities. License costs and their strategy. Nontransparent.

What key advice would you give to other companies looking to introduce/use the product?

Chose the right implementation partner for the job. Invest internally and build an internal CoE early stages. Create and drive an internal deployment roadmap in order to leverage data integrations between use cases.

How would you sum up your experience?

I've been using it for 6+ years and it's still the strongest tool. However, they need to be aware about competitors and deploy enhancements quicker.

Role
IT employee
Number of employees
More than 2.500
Industry
Manufacturing
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Flexibility and relative ease and fast pace of implementation and fixing defects. End users find Anaplan very intuitive and easy to use.

What do you like least/what could be improved?

What key advice would you give to other companies looking to introduce/use the product?

Almost anything is possible with Anaplan. Make sure the business processes are defined before implementing.

How would you sum up your experience?

Really good planning tool to use, can’t think about any other planning tool currently available on the market that would come even remotely close to Anaplan.

Role
Member of a cross-departmental BI team
Number of employees
More than 2.500
Industry
Insurance
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

The Community of peers that are available and willing to support each other through development or operational challenges.

What do you like least/what could be improved?

The whole workspace size thing is very challenging, especially at $$/unit of space. The fact that Anaplan rolled out a new workflow ability and didn't make it part of the standard license. It's very disheartening. We've all been asking for workflow (and there is a very limited sort-of workflow option natively) for years. They come out with it and celebrate it and act like it's available.... and it's not.

What key advice would you give to other companies looking to introduce/use the product?

Don't believe it's a quick project. Get your IT teammates involved from the very beginning. Spend extra time understanding and cleaning the data. Don't go live with the MVP (minimum viable product) from your consulting partner. Make sure it works properly with integrations and such first. Get people trained and involved in-house so they can troubleshoot and build up-front. They should be part of the implementation.

How would you sum up your experience?

It's a very flexible tool for organizations that are unwilling or unable to accept COTS solutions.

Role
Consultant
Number of employees
More than 2.500
Industry
Consulting
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Anaplan's vision for sales planning is complete - from scoring to segmentation to territory, quota, forecasting, and eventually incentive compensation, there are happy clients with complex systems. The ability to connect any of these use cases and to layer them on over a multi-phased approach is unique. You do not have to start in any single location in order to eventually realize a fully connected sales planning vision. Your biggest pain points today can be addressed without the requirement to address everything all at once. Anaplan is well suited for sales for a number of reasons: Anaplan has its own proprietary account scoring algorithm that can be deployed in weeks. From there, you can configure simple business rules to optimize your territories for fairness and likelihood to attain along a bell curve. You can automatically assign accounts to territories based on constraints you set, and then ask sales leadership to review suggestions as their first interaction with the solution. You provide so much intelligence and pre-planning to the folks responsible for executing on GTM strategy that you make better decisions more quickly than you did before while providing the field clarity they never had. Anaplan has a number of partners dedicated to sales planning which ensures a higher likelihood of success with a sales planning deployment. It will be an easy task to find a partner with many happy customer profiles specifically related to SPM.

What do you like least/what could be improved?

Anaplan has limitations related to scalability. Luckily, these issues rarely to never materialize within the sales planning use case because the scale of dimensionality is limited as compared to finance. The licensing structure can be confusing. In order to deploy all sales planning use cases, you may end up with multiple add-on SKUs. All in all, it is not cost prohibitive, but it is not extremely straightforward. The distributed nature of the data, as it is stored in many miniature cubes (called modules), creates a lack of centralized reporting capabilities. Reporting on all of your level 0 data in a single view is difficult to impossible to achieve. This creates excess effort related to reporting that could have been deployed for process improvement

What key advice would you give to other companies looking to introduce/use the product?

Organize your data. Engage IT and ensure they are a part of your project team with their own parallel timelines. When implementations are rocky, it is because the master data changed throughout the engagement requiring re-work. Negotiate hard - you have leverage. Be ready to walk away. Look beyond your immediate needs - envision the perfect future and make sure Anaplan has convinced you that you can achieve this perfect future. Align on this future vision to ensure your partner also takes a long-term perspective on your day 1 architecture.

How would you sum up your experience?

Anaplan is one of the two best solutions on the market today for broad planning needs, inclusive of but also beyond core planning/budgeting/forecasting.

Role
Member of a cross-departmental BI team
Number of employees
More than 2.500
Industry
Retail
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Flexibility of the tool. It can be adapted to a business' specific needs. It can be used for many different things.

What do you like least/what could be improved?

It is hard to scale for larger organizations with the workspace limit of 720GB.

What key advice would you give to other companies looking to introduce/use the product?

Start slow and keep improving over time.

How would you sum up your experience?

Role
Project manager for planning from business department
Number of employees
More than 2.500
Industry
Insurance
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Relatively straightforward to build out solutions. Excellent end user interface. Excellent user community.

What do you like least/what could be improved?

Can end up with complex calculations to do something which is comparatively easy to do within Excel.

What key advice would you give to other companies looking to introduce/use the product?

Ensure that you have in-house knowledge to supplement any external engagement. Will make a better deployment.

How would you sum up your experience?

Excellent software to use for planning and forecasting.

Role
Consultant
Number of employees
More than 2.500
Industry
Government
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Flexibility and ease in which existing logic can be changed and built. Business friendly. Ease of use.

What do you like least/what could be improved?

Integration capability. No inbuilt ETL tools are available, Workflow capability.

What key advice would you give to other companies looking to introduce/use the product?

Plan for data integration strategy and decide on a good ETL tool along with Anaplan. Try to implement in hybrid agile method instead of pure agile.

How would you sum up your experience?

Amazing too. Great potential to grow further.

Awards
Survey Information
Number of reviews for Anaplan
29
Reviewed versions
100% Cloud
Peer groups in the survey
Large/Enterprise-Wide Implementations, Products for Planning, Budgeting & Forecasting, Worldwide Implementations
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