Customer Satisfaction
8.5/10
8.5
Customer Experience
10/10
10
Service Satisfaction
8.4/10
8.4
Project Value
8.2/10
8.2

Evaco

About Evaco

EVACO is a service provider for business analytics, AI-supported automation and cloud hosting with its own data center and ISO/IEC 27001-certified processes. The company has been supporting customers in the DACH region for over 20 years in the development and implementation of data strategies and covers the entire data lifecycle from data connection to advanced analytics.

About Evaco

The information in this section has been provided by the service provider Evaco.

Self-description of the service provider

No service provider self-description available

Evaco screenshots

Evaco videos

References
Blutspendedienst des Bayerischen Roten Kreuzes gemeinnützige GmbH | Adolf ROTH GmbH & Co. KG | Special Olympics World Games gGmbH | BÄKO HANSA eG | DR. KADE Pharmazeutische Fabrik GmbH | hameln pharma gmbh | EMG Automation GmbH | Kyocera Document Solutions Deutschland GmbH | Pixum Diginet GmbH & Co. KG | Mezger Verpackungen GmbH & Co. KG
Partners
Board, DataRobot, K4 Analytics, PlatformManager, Qlik, Snowflake, ThoughtSpot, timeXtender, vizlib

Evaco Customer Reviews & Experiences

The information and metrics are largely derived from BARC’s Data & Analytics Service Provider Survey. More information on the methodology can be found by clicking on the corresponding link.

Evaco customer demographics

In addition to customer demographics (company size and industry), the following demographic charts show customer support by D&A activities, services provided, and technologies used.

Full customer reviews and KPI results for Evaco

All key figures for Evaco at a glance.

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Individual customer reviews for Evaco

Role
Head of business department
Number of employees
100-2.500
Industry
Construction and process industry
Source
Invited by the vendor, The Data & Analytics Service Provider Survey 25, 10/2024
What do you like best?

Gute Reaktionszeiten für Anfragen, kümmern sich.

What do you like least/what could be improved?

Branchenspezifisches Know-how könnte detaillierter sein.

What key advice would you give to other companies looking to introduce/use the product?

Je nach Themengebiet und Detailtiefe die Berater der Evaco auf Herz und Nieren prüfen und diese dann für die Projektumsetzung festlegen.

How would you sum up your experience?

Je nach Themengebiet gemischte Erfahrungen. Die Erfahrungen waren wie üblich von der Qualität des Beraters abhängig. Kein Unternehmen kann nur gute Berater haben. Die Evaco deckt diverse BI relevante Themen im Konzern ab. Daher weniger Dienstleister notwendig.

Role
IT employee
Number of employees
100-2.500
Industry
Retail
Source
Invited by the vendor, The Data & Analytics Service Provider Survey 25, 08/2024
What do you like best?

Evaco ist flexibel, engagiert, kreativ und reagiert professionell auf kundenspezifische Wünsche.

What do you like least/what could be improved?

Die Reaktionszeit im Bereich des Support lässt sich noch ein wenig verbessern.

What key advice would you give to other companies looking to introduce/use the product?

Man sollte sich die Kompetenz von Evaco anhand von erfolgreich realisierten Projekten, die im Bereich der eigenen Erfordernissen liegen, vorführen lassen.

How would you sum up your experience?

Grundsätzlich ist die Zusammenarbeit mit Evaco stets gewinnbringend und bewegt sich immer auf einer partnerschaftlichen Ebene.

Survey Information
Number of reviews for Evaco
31
Comparison groups in the survey
Data & Analytics Service Provider, Data & Analytics Generalists, Microsoft Partner
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