Customer Satisfaction

★★★★★★★★★★ 9.4/10

9.4

User Experience

★★★★★★★★★★ 8.5/10

8.5

Functionality

★★★★★★★★★★ 7.9/10

7.9

Business Value

★★★★★★★★★★ 7.4/10

7.4

Entrinsik Informer

What is Entrinsik Informer?

Reporting tool with strength in the evaluation and visualization of MultiValue databases but also with connectors to other data sources

About Entrinsik Informer

Self-description of the vendor

No vendor self-description available

References

No data available

Partners

No data available

Entrinsik Informer User Reviews & Experiences

The information contained in this section is based on user feedback and actual experience with Entrinsik Informer.

The information and figures are largely drawn from BARC’s The BI & Analytics Survey, The Planning Survey, The Financial Consolidation Survey and The Data Management Survey. You can find out more about these surveys by clicking on the relevant links.

Why users buy Entrinsik Informer and what problems they have using it

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Full user reviews and KPI results for Entrinsik Informer

All key figures for Entrinsik Informer at a glance.

Premium content. Unlock with BARC+.

For just €79 per month (€948 per year) you can access all the paid content on www.barc.com.

Your benefits:

Get independent information on software solutions, market developments and trends in data, analytics, business intelligence, data science and corporate performance management.
Make data & analytics decisions based on numbers, data, facts and expert knowledge
Access to all premium articles and all our research, including all software comparison studies, scores and surveys.
Unlimited access to the BARC media library
Consume unlimited content anywhere

Individual user reviews for Entrinsik Informer

Role

Member of cross-departmental BI/analytics organization

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 03/2023

What do you like best?

Version 5 has nearly all the features I need. I am able to create reports and datasets, add flow steps, and I can build PivotTables without exporting to Excel for analysis.

What do you like least/what could be improved?

Version 4 has many drawbacks that have been addressed with version 5. One of the main shortfalls was the limitation to only accept the file's key ID when inputting a saved list in the filter. If there was one thing about version 5 I would add, it would be to accept data from another query (and set that query to run in conjunction with the other query) in addition to other datasets.

What key advice would you give to other companies looking to introduce/use the product?

It has broad flexibility for systems, and the Entrinsik team is willing to work with an organization to fit their needs. They are one of the best third party vendors I've encountered.

How would you sum up your experience?

I really like it and am excited to learn about even more of its capabilities through their upcoming conference.

Role

Project manager for BI/analytics from IT

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 03/2023

What do you like best?

The application/technology support is one of the best I have seen. I have worked with various vendors/ companies that make promises about the type of support they provide. Entrinsik has been one of the top companies I have worked with regarding support. Each of their technicians go above and beyond to support. I have received Javascript training on calls and they will assist troubleshooting programming logic. The tool itself is very easy to use. All of our users pay high compliments to the ease of use and usability, from creating a report to exporting a report. We heavily rely on the ability it provides to export reports via email on a scheduled task and export to support SFTP.

What do you like least/what could be improved?

I have been using this tool for years and I have not found anything that can be improved.

What key advice would you give to other companies looking to introduce/use the product?

–

How would you sum up your experience?

I have a high regard for this tool. I have used various software/ applications over 20 years and this is one of the only tools I use that I have no complaints about. That is how great it is.

Role

IT employee

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 04/2023

What do you like best?

The support has been wonderful. With the dataset portion being introduced, we've been able to create reports/ visuals that VPs dreamed of.

What do you like least/what could be improved?

It needs to allow for the ability to get data from a dataverse.

What key advice would you give to other companies looking to introduce/use the product?

It works great for colleges.

How would you sum up your experience?

Great product.

Role

IT employee

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 04/2023

What do you like best?

Ease of use. Direct support of Ellucian Colleague.

What do you like least/what could be improved?

Don't know. I haven't seen the new version yet, but it is supposed to be great.

What key advice would you give to other companies looking to introduce/use the product?

Listen to the implementation consultants.

How would you sum up your experience?

Excellent software.

Role

CIO

Number of employees

Less than 100

Industry

Real estate

Source

Invited by the vendor, 03/2023

What do you like best?

Not a huge learning curve, you can jump in with basically zero knowledge and have queuries in a matter of minutes.

What do you like least/what could be improved?

It would be nice if their community forums were easier/ better to navigate. I know many people would jump in there if it wasn't so cumbersome to find what you're looking for.

What key advice would you give to other companies looking to introduce/use the product?

Ask questions, the software can do a lot, and it has a ton of features that aren't right in front of your face, but are easy enough to use when you know where to look.

How would you sum up your experience?

It saves me and the company I work for dozens of hours of work in Excel from exported data from different databases.

Role

CIO

Number of employees

Less than 100

Industry

Real estate

Source

Invited by the vendor, 03/2023

What do you like best?

It is easy to use.

What do you like least/what could be improved?

Sometimes the functions can be a little tricky, but anytime I have reached out to support it has been resolved quickly.

What key advice would you give to other companies looking to introduce/use the product?

–

How would you sum up your experience?

I think very highly of Entrinsik.

Role

Project manager for BI/analytics from IT

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 03/2023

What do you like best?

Ease of use and integration with several types of data (SQL, Pick, etc.)

What do you like least/what could be improved?

Could use more documentation and examples for non-trivial situations.

What key advice would you give to other companies looking to introduce/use the product?

Talk to those that use it to determine if it would meet your needs.

How would you sum up your experience?

Best decision we ever made.

Role

IT employee

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 03/2023

What do you like best?

It is extremely easy to use. The company support is excellent. It is very affordable.

What do you like least/what could be improved?

It is so easy to use we get a lot of one time use reports on the system.

What key advice would you give to other companies looking to introduce/use the product?

Buy it! You will not regret it!

How would you sum up your experience?

I love the company and the product. If they sent me a t-shirt, I would wear it.

Role

IT employee

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 03/2023

What do you like best?

Its ease of use and easy interface with our non-relational database.

What do you like least/what could be improved?

Currently, response time, but that could well be a me issue and not an Entrinsik one.

What key advice would you give to other companies looking to introduce/use the product?

Go for it.

How would you sum up your experience?

An excellent tool.

Role

IT employee

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 03/2023

What do you like best?

The software is easy to use and integrate with, and the support team are wonderful.

What do you like least/what could be improved?

–

What key advice would you give to other companies looking to introduce/use the product?

–

How would you sum up your experience?

I am very impressed with the team that they've got right now. Always trying to keep updates coming through and always willing to help to fully resolve issues.

Role

IT employee

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 03/2023

What do you like best?

Easy to use and does what's required of a reporting tool.

What do you like least/what could be improved?

Honestly, I have yet to come across anything. I am constantly surprised that Entrinsik has added another thing I need, they always seem to be a step ahead of what I actually need.

What key advice would you give to other companies looking to introduce/use the product?

Do it as soon as possible. The return on investment for this product is second to none.

How would you sum up your experience?

To this day, it has been the best purchase I have been involved in over my 20-year-career. It has the highest return on investment I have ever had with a software purchase.

Role

IT employee

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 03/2023

What do you like best?

Ease of use.

What do you like least/what could be improved?

The visuals are hard to get used to.

What key advice would you give to other companies looking to introduce/use the product?

It is great to use, especially with the Ellucian Colleague data source.

How would you sum up your experience?

It has made my job much easier.

Role

Project manager for BI/analytics from IT

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 03/2023

What do you like best?

Its ease of use and support is top notch.

What do you like least/what could be improved?

The community site is not as robust as I would like.

What key advice would you give to other companies looking to introduce/use the product?

Go for it! You won't be disappointed.

How would you sum up your experience?

Informer is a critical tool that we absolutely need.

Role

IT employee

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 03/2023

What do you like best?

Ease in creating ad hoc reports.

What do you like least/what could be improved?

I do not have the least issue.

What key advice would you give to other companies looking to introduce/use the product?

Great support and great reporting tool.

How would you sum up your experience?

That it is well supported and always implementing improvements to the product.

Role

IT employee

Number of employees

100 - 2.500

Industry

Education

Source

Invited by the vendor, 03/2023

What do you like best?

Ease of use and vendor support.

What do you like least/what could be improved?

Everything has been great.

What key advice would you give to other companies looking to introduce/use the product?

Give it a try, you will be pleasantly surprised by the robustness of the product and ease of use.

How would you sum up your experience?

I like the software and we get great service from the vendor.

Survey Information

Number of reviews for Entrinsik Informer

Reviewed versions

36% Version 4, 64% Version 5

Peer groups in the survey

Midsize/Departmental Implementations, Embedded Analytics Focus, Report & Dashboard Focus, BI & Analytics Specialists

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