Customer Satisfaction
9.6/10
9.6
User Experience
8.9/10
8.9
Functionality
7.9/10
7.9
Business Value
8.5/10
8.5

InfoZoom

What is InfoZoom?

In-memory tool for set-based (ad-hoc) analysis and detection of patterns and anomalies in the data (data profiling), available as a desktop and server version. OEM List & Label is also available for reporting requirements.

BI, Analytics & CPM
● Reporting / Dashboards
●● Analysis
– Advanced Analytics
– Planning
– Financial Consolidation

= Function covered, ●● = Functional focus

= Function covered
●●
= Functional focus

About InfoZoom

The information in this section has been provided by the vendor of InfoZoom.

Self-description of the vendor

No vendor self-description available

InfoZoom screenshots

InfoZoom videos

References
WAGNER Unternehmensgruppe, Eaton, FIEGE Gruppe, Trovarit AG
Partners
No data available

InfoZoom BARC Review & Rating

This section contains our independent analyst views on InfoZoom.

Provider and product description

NEMO GmbH traces its origins back to 1997 when humanIT Software GmbH was founded as a spin-off from the Fraunhofer Institute in Bonn, Germany. In 2003, the young company was acquired by the proALPHA Group, which is best known for its ERP solutions targeted at medium-sized businesses.

From the very beginning, the company focused on business intelligence and analytics, specifically on developing the desktop-oriented, in-memory analysis solution InfoZoom. The product offers a unique way of displaying data and its associated attributes, allowing business users to see the structure of the data at a glance, regardless of the amount. The overview of aggregated values is freely navigable and can be filtered. The user can easily move around in the data space and examine values and their relationships. Business users can visualize data using built-in diagrams, reports or the integrated OEM product List & Label, which offers advanced formatting and printing options.

Navigation via the bar-like visualization (“zooming”) not only reveals details but also highlights anomalies within the data. Incorrect values can be quickly identified and adjusted directly in the tool by simply editing the values on a single row or on a group of rows. This capability has made data quality improvement one of its most compelling use cases, providing significant value to InfoZoom customers.

Over time, InfoZoom was enhanced with additional analytical functionalities, and the company began exploring trends such as artificial intelligence (AI). Drawing on years of experience with the challenges faced by ERP customers from the proALPHA Group and insights into AI developments, the idea for an AI-based platform emerged. This led to the development of the analytics-as-a-service platform NEMO. The goal was to address specific business needs and help customers (ERP customers initially) to improve operational metrics and business processes. The vendor refers to NEMO as a digital business consultant for data-driven decisions. It analyzes financial data from the customer’s value-added chain and is designed to unlock optimization potential, derive recommended measures and determine their monetary value. Due to this development, the company changed its name to NEMO GmbH in 2024.

Strengths and challenges of InfoZoom

BARC’s viewpoint on the product’s strengths and challenges.

Strengths
  • InfoZoom uses a unique type of ad hoc analysis which is well designed to assess many attributes and the relationships among them
  • Performance optimization through in-memory technology
  • Simple data quality tests can be performed by business users
  • The tool is intuitive to use for business users
Challenges
  • Simple chart functions
  • Limited built-in reporting features; List & Label (OEM) is separately priced but integrated in the product
  • Limited advanced data preparation features
  • Desktop and web client have different functionality
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InfoZoom User Reviews & Experiences

The information contained in this section is based on user feedback and actual experience with InfoZoom.

The information and figures are largely drawn from BARC’s The BI & Analytics Survey, The Planning Survey, The Financial Consolidation Survey and The Data Management Survey. You can find out more about these surveys by clicking on the relevant links.

Summary of user review highlights from InfoZoom

What users like about InfoZoom and where the product scores best in a user comparison.

NEMO is highly rated by its customers. The customer journey begins with a highly positively sales process, resulting in top placements in the Sales Experience KPI. Project staff are also praised, with ratings of at least 9.5/10 in our questions related to Project Success.

Moreover, all InfoZoom users are satisfied with the Implementer Support and Vendor Support provided. But it doesn’t stop there: all the InfoZoom users we surveyed are also happy with the product and said they would recommend it.

The product was highly rated for its capabilities for creating ad hoc queries and performing analyses, which in turn has helped the vast majority of customers make better business decisions.

Why users buy InfoZoom and what problems they have using it

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Full user reviews and KPI results for InfoZoom

All key figures for InfoZoom at a glance.

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Individual user reviews for InfoZoom

Role
IT employee
Number of employees
100 - 2.500
Industry
IT
Source
Invited by the vendor, The BI & Analytics Survey 25, 04/2024
What do you like best?

Es ist das einzige BI-Tool, welches Daten wirklich visualisieren kann. Die Bedienbarkeit ist zu anderen BI wie Excel, Power BI oder Tableau viel sinnvoller und beutzerfreundlicher und spart dadurch Zeit.

What do you like least/what could be improved?

Design. Ist allerdings für Fachanwender nicht so entscheidend denke ich.

What key advice would you give to other companies looking to introduce/use the product?

Es erleichteret definitiv die Arbeit und erhöht die Datenqualität, auch wenn es kombiniert eingesetzt wird.

How would you sum up your experience?

InfoZoom mach Spaß, ist unglaublich leistungsfähig und es führt zu konkreten Lösungen oder zu automatischen Prozessen.

Role
Line of business employee
Number of employees
More than 2.500
Industry
Public sector
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Geschwindigkeit, übersichtlich, einfache Bedienung.

What do you like least/what could be improved?

Exportformate: xml, json ... fehlen

What key advice would you give to other companies looking to introduce/use the product?

Hardware und Schnittstellen überprüfen. Anwender schulen und/oder Praktikum in Unternehmen machen, welche InfoZoom verwenden. Anwender genügend Zeit für die Arbeit mit InfoZoom geben.

How would you sum up your experience?

Positiv.Trotz fehlender Schnittstellenangebote unsererseits ist eine schnelle Datenauswertung möglich, da wir regelmässig die Daten manuell in InfoZoom importieren.

Role
Project manager for BI/analytics from IT
Number of employees
Less than 100
Industry
Utilities
Source
BARC Panel, The BI & Analytics Survey 25, 05/2024
What do you like best?

Die Übersichtsdarstellung, schnelle Ad-hoc-Analysen.

What do you like least/what could be improved?

-

What key advice would you give to other companies looking to introduce/use the product?

Die Ergebnisse auch in die Prozesse einbinden, um die Datenqualität stetig hoch halten zu können.

How would you sum up your experience?

Bisher konnten wir alle Anforderungen umsetzen.

Role
Consultant
Number of employees
Less than 100
Industry
Consulting
Source
BARC Panel, The BI & Analytics Survey 25, 05/2024
What do you like best?

Provides useful information.

What do you like least/what could be improved?

User interface.

What key advice would you give to other companies looking to introduce/use the product?

It will take technology-savvy individuals to use.

How would you sum up your experience?

It works pretty good for the purposes for which we purchased it.

Role
IT employee
Number of employees
100 - 2.500
Industry
Manufacturing
Source
BARC Panel, The BI & Analytics Survey 25, 05/2024
What do you like best?

Schneller Auswertung hoher Datenvolumen aus SAP.

What do you like least/what could be improved?

Keine eigene Dashboardfunktionalität.

What key advice would you give to other companies looking to introduce/use the product?

Gut für den schnellen Überblick (Data Profiling), ist aber kein vollständigea Data Analytics oder BI-Tool.

How would you sum up your experience?

Guten Zusammenarbeit, hilfsbereites und gut geschultes Personal.

Role
Line of business employee
Number of employees
100 - 2.500
Industry
Manufacturing
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Intuitive Bedienbarkeit, tolle Einblicke.

What do you like least/what could be improved?

Etwas starr, Datenmanipulation vorab oder danach nur durch weiteres Tool möglich.

What key advice would you give to other companies looking to introduce/use the product?

Einfach mal in der Praxis testen und sich überzeugen lassen.

How would you sum up your experience?

Sehr hilfreiches Werkzeug, das die Arbeit mit großen Datensätzen einfach und verständlich macht.

Role
CEO
Number of employees
Less than 100
Industry
Consulting
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Antwortzeit, Datenvisualisierung, extrem rasche Erstellung von Analysen.

What do you like least/what could be improved?

Batchbetrieb.

What key advice would you give to other companies looking to introduce/use the product?

Proof of Concept machen.

How would you sum up your experience?

Seit Jahren höchst zufrieden.

Role
Master Data Management
Number of employees
More than 2.500
Industry
Utilities
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Benutzerfreundlichkeit und Performance.

What do you like least/what could be improved?

Kaum Beschwerden.

What key advice would you give to other companies looking to introduce/use the product?

Gib Infozoom etwas Zeit bzw. den Mitarbeitern die Zeit sich einzudenken, dann kennt Infozoom Nutzung eher keine Grenzen.

How would you sum up your experience?

Brilliant.

Role
IT employee
Number of employees
100 - 2.500
Industry
Manufacturing
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Verarbeitung großer Datenmengen. Schnelligkeit.

What do you like least/what could be improved?

Look and Feel.

What key advice would you give to other companies looking to introduce/use the product?

Die Möglichkeit, die Daten über den ODBC Treiber direkt aus dem ERP System zu ziehen, hat einen sehr hohen Mehrwert.

How would you sum up your experience?

Ich ziehe die Daten direkt aus dem ERP System. Über Batches werden verschiedene Daten gejoint und direkt analysiert. Die Performance ist sehr gut und große Datenmengen sind kein Problem. Ich persönlich arbeite sehr gerne mit InfoZoom.

Role
IT employee
Number of employees
More than 2.500
Industry
Public sector
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Performance. Einfachheit in der Nutzung von Formeln.

What do you like least/what could be improved?

Die neue Onlinehilfe ist nicht so gelungen. Die alte in den Client integrierte Hilfe war schneller und aussagekräftiger.

What key advice would you give to other companies looking to introduce/use the product?

-

How would you sum up your experience?

Nutze InfoZoom seit Jahren zur Aufbereitung von Daten.

Role
Plant manager
Number of employees
100 - 2.500
Industry
Healthcare
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Die vielen Möglichkeiten der Datenaufbereitung und -ausgabe.

What do you like least/what could be improved?

Es gibt keine Feiertags -Funktion.

What key advice would you give to other companies looking to introduce/use the product?

Es dezentral zu nutzen. Jede Fachabteilung sollte Personal dafür ausbilden, um einen hohen Nutzen davon zu haben.

How would you sum up your experience?

Wir haben sehr positive Erfahrungen mit dem Produkt und natürlich auch mit den Mitarbeitern von InfoZoom gemacht und mache diese immer noch.

Role
Head of business department
Number of employees
100 - 2.500
Industry
Manufacturing
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Schnelle Verarbeitung von großen Datenmengen.

What do you like least/what could be improved?

Die Oberfläche könnte moderner und intuitiver sein.

What key advice would you give to other companies looking to introduce/use the product?

Was genau soll mit dem Einsatz von InfoZoom erreicht werden.

How would you sum up your experience?

Über die definierbaren Abfragen können Tagesroutinen schnell bearbeitet und unterstützt werden.

Role
CEO
Number of employees
Less than 100
Industry
Manufacturing
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Die einfache Handhabung von komplexen Daten. Die Einbindung und Verknüpfung von systemfremden Daten.

What do you like least/what could be improved?

Den Aufbau und die Handhabung von Vorlagen.

What key advice would you give to other companies looking to introduce/use the product?

Nehmen Sie sich am Anfang Zeit, es lohnt sich.

How would you sum up your experience?

Sehr positiv.

Awards
Survey Information
Number of reviews for InfoZoom
53
Reviewed versions
15% Version 2021, 7% Version 2022, 26% Version 2023, 52% Version 2024
Peer groups in the survey
Midsize/Departmental Implementations, Analysis Focus
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