MicroStrategy Logo
Customer Satisfaction
5.3/10
5.3
User Experience
5.8/10
5.8
Functionality
7.3/10
7.3
Business Value
7.4/10
7.4

MicroStrategy ONE

What is MicroStrategy ONE?

Integrated BI suite for reporting, analysis, dashboards with functions for mobile BI, operational BI and GenAI.

BI, Analytics & CPM
●● Reporting / Dashboards
●● Analysis
● Advanced Analytics
– Planning
– Financial Consolidation

= Function covered, ●● = Functional focus

= Function covered
●●
= Functional focus

About MicroStrategy ONE

The information in this section has been provided by the vendor of MicroStrategy ONE.

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MicroStrategy ONE screenshots

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MicroStrategy ONE BARC Review & Rating

This section contains our independent analyst views on MicroStrategy ONE.

Provider and product description

Founded in 1989, MicroStrategy is one of the best-known vendors in the BI & analytics market worldwide. In 2003, MicroStrategy first released its fully integrated platform providing formatted reports, dashboards and interactive data discovery capabilities in a unified product using the same infrastructure and a consistent interface.

MicroStrategy pursues the vision of providing “Intelligence Everywhere” by developing a platform that powers AI to fulfill all customer needs and is capable of serving all types of users. Its flagship platform MicroStrategy ONE is based on a tightly integrated architecture that was built from the ground up without acquisitions. It offers functionality for dashboards, reporting, AI and analysis and can be used to implement various use cases such as operational, embedded and mobile analytics. Together with its library of statistical and advanced analytics functions, the vendor offers comprehensive capabilities to fulfill additional analytics requirements.

The suite offers various clients, which connect to an enterprise Semantic Graph (semantic layer) to deliver common and governed business logic across multiple data sources with strong calculation and caching features. Business users can use the enterprise Semantic Graph, typically created by technically savvy users, or create their own data models (data sets). For additional governance, data sets can be combined with the enterprise Semantic Graph or certified as officially provided governed and trusted sources. MicroStrategy has adopted an open approach by allowing third-party tools such as Tableau, Qlik, Power BI, Jupyter and RStudio to access its Semantic Graph.

MicroStrategy offers 200+ connectors to data sources, as well as native support for cloud databases and data lakes. Besides direct connectivity to source systems, the product offers an integrated in-memory engine to ensure fast query performance on large data sets. MicroStrategy supports hybrid and multi-cloud scenarios and can be deployed on premises or in the cloud (managed or customer-owned, for instance, on AWS, Azure or GCP).

MicroStrategy has always taken market trends seriously. The vendor provides a no-code development framework to build native mobile apps. Offline capabilities and write-back data entry for transactions and operational use cases are available too. The vendor offers a modernized dashboard interface to analyze, present and visualize data. Dashboards are interactive applications that organize visualizations or reports in a familiar book-oriented chapter-and-page format giving them a logical flow.

To extend the adoption of analytics by business users, MicroStrategy introduced ‘HyperIntelligence’ to surface contextual information to users directly in web applications, on mobile devices and in selected productivity applications with zero clicks. This allows businesses to inject real-time, contextual insights and recommendations into users’ browser-based or mobile workflows – bringing analytics closer to their work. Embedding analytics in business applications, in cooperation with service providers and often targeting distinct industries, is becoming increasingly important to vendors and offers further opportunities to differentiate their offerings.

In the area of AI, MicroStrategy has also introduced some helpful features. The AI offering uses the umbrella ‘Auto’ and is composed of multiple tools. In 2023, MicroStrategy launched ‘Auto SQL’, ‘Auto Dashboard’ and ‘Auto Answers’, which are targeted at different user types to support them in their daily work. Most recently, ‘Auto Bot’ enables customers to create, customize and deploy their own chatbots. ‘Auto’ uses multiple interpretation layers and benefits from the strong Semantic Graph and LLMs. These bots can be deployed on their own, on mobile, embedded into any application, and from HyperCards. With the latter, it is therefore possible to provide HyperIntelligence users with AI-based features.

Strengths and challenges of MicroStrategy ONE

BARC’s viewpoint on the product’s strengths and challenges.

Strengths
  • Single integrated platform for formatted reports, dashboards, analysis and analytics application building with good performance in large environments
  • Connectivity and connectors for third-party analytics tools such as Tableau, Qlik and Power BI grant access to its Semantic Graph
  • Vendor takes important and relevant trends seriously and mostly develops solid strategies and tools to address them. The new AI tool, Auto, leverages MicroStrategy’s Semantic Graph to ensure data security and integrity. With capabilities that cater to different user types, Auto allows them to ask questions in natural language and receive instant answers.
  • HyperIntelligence enables users to access contextual information with zero clicks across existing applications, productivity tools and devices with highly personalized information to all users
  • Dashboards offer modern responsive and interactive applications that organize visualizations or reports in a familiar book-oriented chapter-and-page format
Challenges
  • Augmented analytics capabilities (e.g., automated insights) to help business users analyze data (e.g., with suggestions on outliers in data or possible further analysis steps) are not as pervasive as the capabilities of leading vendors in this field
  • Data models created by business users (data sets) cannot be automatically converted to the enterprise Semantic Graph (semantic layer) as the data modeling environments are not fully integrated
  • Customers who want to modernize their existing ‘Documents’ content by migrating it to the newer Dashboard applications format will have to invest extra effort as fully automated migration is not available
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MicroStrategy ONE User Reviews & Experiences

The information contained in this section is based on user feedback and actual experience with MicroStrategy ONE.

The information and figures are largely drawn from BARC’s The BI & Analytics Survey, The Planning Survey, The Financial Consolidation Survey and The Data Management Survey. You can find out more about these surveys by clicking on the relevant links.

Who uses MicroStrategy ONE in a BI & analytics context and how

Why users buy MicroStrategy ONE and what problems they have using it

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Individual user reviews for MicroStrategy ONE

Role
Head of a separate BI/analytics organization unit
Number of employees
More than 2.500
Industry
Insurance
Source
BARC Panel, The BI & Analytics Survey 25, 04/2024
What do you like best?

Einfaches Handling, flexibe Einsatzmöglichkeiten, vollumfängliche Abdeckung unserer Compliance Anforderungen, flexibles auf uns zugeschnittenes Preismodell.

What do you like least/what could be improved?

Nichts im Moment

What key advice would you give to other companies looking to introduce/use the product?

Unbedingt kompetenten Migrations-/Implementierungspartner einbinden.

How would you sum up your experience?

Sehr gut.

Role
Consultant
Number of employees
More than 2.500
Industry
Manufacturing
Source
BARC Panel, The BI & Analytics Survey 25, 03/2024
What do you like best?

Das semantische Modell ist eine hervorragende Abstraktionsschicht zwischen dem Data Warehouse und den Fachanwenderinnen und -anwendern.

What do you like least/what could be improved?

Es gibt nach wie vor zwei Entwicklungsumgebungen (Desktop und Web), die auch noch zum Teil redundante aber leicht unterschiedlich implementierte Funktionen bereitstellen.

What key advice would you give to other companies looking to introduce/use the product?

Die semantische Modellierung sollte von cross-funktionalen Teams aus IT und Fachbereich umgesetzt werden. Power Userinnen und Power User sollten ausgiebig im Umgang mit dem semantischen Modell und dem Bau von Dossiers geschult werden.

How would you sum up your experience?

Ein sehr mächtiges Tool, das - richtig eingesetzt - viel Zeit und Ressourcen in den Fachbereichen sparen kann.

Role
IT employee
Number of employees
100 - 2.500
Industry
Banking and finance
Source
BARC Panel, The BI & Analytics Survey 25, 05/2024
What do you like best?

Sehr intergiertes Produkt, sehr gute Programmierschnittstellen(APIs), sehr stabil im Produktionseinsatz.

What do you like least/what could be improved?

Die Art und Weise wie Daten modelliert werden könnte. Die Art und Weise wie Metriken gebaut werden, ist für den Business User nicht einfach, der User muss mit Seiteneffekten rechnen, was auch an der Datenmodellierung liegt.

What key advice would you give to other companies looking to introduce/use the product?

Ich kann Microstrategy empfehlen für ein Standard Reporting, das alle Aspekte des Unternehmensreportings abdeckt. Das Potential der APIs und Cubes sollte dabei hervorgehoben werden. Für Data Science, wo wir es mit Advanced Usern zu tun haben, die Flexibilität benötigen, würde ich es nur einsetzen, wenn über APIs anderen Analysewerkzeugen zugänglich gemacht werden (REST-Python/R).

How would you sum up your experience?

-

Role
Head of a separate BI/analytics organization unit
Number of employees
More than 2.500
Industry
Retail
Source
BARC Panel, The BI & Analytics Survey 25, 05/2024
What do you like best?

Governance Features, Semantischer Layer.

What do you like least/what could be improved?

Subscriptions, Nutzerfreundlichkeit.

What key advice would you give to other companies looking to introduce/use the product?

Überlegen, ob die Use-Cases eher corporate oder individuell sind.

How would you sum up your experience?

Mittel-gut.

Role
IT employee
Number of employees
More than 2.500
Industry
Public sector
Source
BARC Panel, The BI & Analytics Survey 25, 05/2024
What do you like best?

Empowers business users to create dashboards and ad hoc reports.

What do you like least/what could be improved?

Offer more documentation about the data available for the users, for example data models and business logic.

What key advice would you give to other companies looking to introduce/use the product?

Invest into tool courses for the power users to ensure a good tool knowledge. Beside use simple and intuitiv data models as base for ad hoc reporting.

How would you sum up your experience?

Great potential to achieve self service BI but only with a good support of the users by specialists. Beside good tool to implement a corporate reporting environment. Interesting new functionalities integrating AI bots in the reporting tools.

Role
Project manager for BI/analytics from IT
Number of employees
100 - 2.500
Industry
Manufacturing
Source
BARC Panel, The BI & Analytics Survey 25, 03/2024
What do you like best?

Flexibilität bei der Auswahl und Zusammenstellung der Datenquellen und Architektur.

What do you like least/what could be improved?

Die Oberfläche für die Enduser ist etwas outdated.

What key advice would you give to other companies looking to introduce/use the product?

Am wichtigsten ist ein sauberes und durchgängiges Datenmodell.

How would you sum up your experience?

Sehr mächtiges System mit vielen Möglichkeiten zur Datenmodellierung und Darstellung, aber durch die hohe Komplexität auch sehr anspruchsvoll.

Role
Head of a separate BI/analytics organization unit
Number of employees
100 - 2.500
Industry
Hospitality
Source
Invited by the vendor, The BI & Analytics Survey 25, 06/2024
What do you like best?

Ease of maintenance with the cloud platform. Ability to handle large data volumes. Delivers excellent performance in the load times of reports and dashboards. Excellent customer relationship management and support.

What do you like least/what could be improved?

Web/Library user interface should be improved. Lack of built-in visualizations. The development process can be time-consuming. Other tools can deliver visually more appealing dashboards.

What key advice would you give to other companies looking to introduce/use the product?

MicroStrategy being an enterprise analytics tool can be used with large volumes of data and still get good report performance. However, using this platform for daily self-service reporting with smaller datasets can be an overkill. With MicroStrategy you can standardize object definitions across all reporting within the organization, however, the development of reports and the preparation of datasets can be time-consuming. The platform provides excellent tools for development but finding skilled developers can be a challenge.

How would you sum up your experience?

Excellent platform for providing a single reporting solution for the whole organization no matter the scale of the company or their data and analytics needs.

Role
Employee of a cross-departmental BI/analytics team
Number of employees
More than 2.500
Industry
Retail
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Neue Entwicklungen wie AI. Zentrales Metadatarepository.

What do you like least/what could be improved?

-

What key advice would you give to other companies looking to introduce/use the product?

Bei Vergleichen zwischen Tools immer die Business Cases evaluieren. In der Evaluierung nur Fakten glauben. Rating auf Business Cases vornehmen (Erfüllt / nicht erfüllt). Dann Tool selektieren.

How would you sum up your experience?

Ausgezeichnetes Tool für Enterprise Reporting, aber auch für vieles andere.

Role
Employee of a cross-departmental BI/analytics team
Number of employees
More than 2.500
Industry
Banking and finance
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Trusted tool that we have had since 1997. Easy to produce reports and dashboards. Semantic model. One tool that can do everything.

What do you like least/what could be improved?

The connection between MicroStrategy and Teradata is the bottle neck. Few internal visualizations, need implementation of Vitara to get more and better graph types.

What key advice would you give to other companies looking to introduce/use the product?

Always upgrade and be on the latest version.

How would you sum up your experience?

It's a good platform that takes a little time to learn but after that it is easy to produce in and use for the end users.

Role
IT employee
Number of employees
More than 2.500
Industry
Insurance
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

An amazing bit of kit with many on-point features that go beyond just basic reports and dashboards. MicroStrategy are constantly innovating with new, relevant features being released almost monthly. As an admin / architect, once familiar with the platform, it's straightforward to use with a quick delivery time. A competitive ROI. End users can knock up rich, functional dashboard with little to no training..

What do you like least/what could be improved?

It would be nice if there was a more friendly UI for dealing with APIs.

What key advice would you give to other companies looking to introduce/use the product?

Buy it! There are platforms out there that seem to get a lot more press (e.g. Power BI, Looker, Tableau), but if you want a proper enterprise grade BI platform that can do everything these do and more, then get MicroStrategy. The outstanding level of governance built into the platform through its extensive reusability of objects means you only ever need one architect to look after the platform; in other platforms, such as those mentioned above, you'll be forever chasing your tail, with duplicate objects all over the place. However, governance does not mean locked down: there is still ample capacity to allow users to build and share dashboards, metrics, filters, etc. In summary, the beauty of MicroStrategy is that while the likes of Tableau were appealing to individuals' aesthetic side, MicroStrategy were nailing the governance through their carefully constructed semantic layer. Now MicroStrategy can simply focus on adding more and more front-end functionality while other vendors have to re-think how their platforms have been built from the ground-up and how to implement anything like the sort of governance offered by MicroStrategy.

How would you sum up your experience?

Great platform. Continually surprises me with how to accomplish pretty much anything we want.

Role
IT employee
Number of employees
More than 2.500
Industry
Transportation and logistics
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Gute Wartbarkeit bei Anpassungen im semantischen Layer.

What do you like least/what could be improved?

Wenig automatisierte Dokumentation, teilweise lange Ladezeiten der Cubes, AI nur in Cloud-Lösung nutzbar, undurchsichtige und komplexe Lizensierung.

What key advice would you give to other companies looking to introduce/use the product?

Cloud-Lösung mit AI verwenden.

How would you sum up your experience?

Stabiles BI-Tool, schwierige Vermittlung der Nutzerverwaltung, Probleme handhabbar.

Role
Consultant
Number of employees
More than 2.500
Industry
Manufacturing
Source
BARC Panel, The BI & Analytics Survey 25, 05/2024
What do you like best?

Huge data volume handling. Easy implementation.

What do you like least/what could be improved?

UI. Visual graphics.

What key advice would you give to other companies looking to introduce/use the product?

Just go for it if budget is not a constrain.

How would you sum up your experience?

Exceptional tool

Role
Project manager for BI/analytics from IT
Number of employees
More than 2.500
Industry
Retail
Source
BARC Panel, The BI & Analytics Survey 25, 05/2024
What do you like best?

Robust semantic layer and governance / security. Innovative products like Hyperintelligence.

What do you like least/what could be improved?

Learning curve for business users - especially power users - can be steep. Admin tools (especially Workstation) should be improved.

What key advice would you give to other companies looking to introduce/use the product?

Recommended product but prepare your data in the data warehouse (use views for flexibility) and make sure you map those out in the logical layer of MicroStrategy keeping solid conventions.

How would you sum up your experience?

We enjoy it, migrating to MicroStrategy Cloud platform made a very positive impact.

Role
IT employee
Number of employees
More than 2.500
Industry
Utilities
Source
BARC Panel, The BI & Analytics Survey 25, 05/2024
What do you like best?

Schemantic layer, single source of truth product, developed by a single company, innovative features, leading the way on the enterprise level, ease of connecting to data sources, self service, mobile, new AI features.

What do you like least/what could be improved?

Expensive, some features only available to cloud customers and not to on-premise.

What key advice would you give to other companies looking to introduce/use the product?

Work closely with the new customer success division.

How would you sum up your experience?

Leading BI tool for enterprise analytics.

Survey Information
Number of reviews for MicroStrategy ONE
74
Reviewed versions
3% Version 10, 32% Version 11, 3% Version 2020, 27% Version 2021, 5% Version 2022, 3% Version 2023, 27% Version 2024
Peer groups in the survey
Large/Enterprise-Wide Implementations, Report & Dashboard Focus, Analysis Focus, International BI Giants
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