Customer Satisfaction
9.3/10
9.3
User Experience
7.4/10
7.4
Functionality
8.8/10
8.8
Business Value
7.8/10
7.8

TARGIT Decision Suite

What is TARGIT Decision Suite?

End-to-end BI platform that automates reporting and equips users with flexible dashboards and data visualizations.

BI, Analytics & CPM
●● Reporting / Dashboards
●● Analysis
– Advanced Analytics
– Planning
– Financial Consolidation

= Function covered, ●● = Functional focus

= Function covered
●●
= Functional focus

About TARGIT Decision Suite

The information in this section has been provided by the vendor of TARGIT Decision Suite.

Self-description of the vendor

TARGIT offers specialized business intelligence (BI) and analytics solutions that help organizations worldwide realize the full value of their data. The software company develops end-to-end BI solutions for customers in specific industries, including heavy equipment dealers, airports, automotive dealers, retailers, healthcare, manufacturers, and those in the public sector, among others.

With a focus on end-user experience, TARGIT strives to create solutions that equip users at all levels of operations with up-to-date insights that inform their daily decisions. The company’s core BI platform, TARGIT Decision Suite, combines a user-friendly interface with a powerful back end that connects to virtually any data source and offers the exact same capabilities on-prem or in the cloud.

TARGIT has been recognized as a BI Leader in BARC’s BI & Analytics Survey for seven years in a row, where the company has consistently earned recommendation scores above 90%. TARGIT has also consistently received high rankings from survey participants in categories like Visual Analysis, Business Benefits, and Customer Satisfaction, among others.

TARGIT is an independent software company backed by private equity investor GRO Capital. It employs 80+ team members across Europe and the United States and serves over 8,000 organizations worldwide. The company also collaborates with various international reseller partners. To learn more about TARGIT, explore the company’s solutions by industry or visit www.targit.com.

TARGIT Decision Suite screenshots

TARGIT Decision Suite videos

References
Controlled Polymers | Normal | Beckhoff | Dublin Airport | Astro Lighting | Vikan | Holt of California – CAT | SMT Data | TraffiTech | Monin
Partners
b-imtec | GOB Software & Systeme | TSO-DATA | Verifi | EG | Visma | KMD | Accobat | NORRIQ | SMT DATA

TARGIT Decision Suite BARC Review & Rating

This section contains our independent analyst views on TARGIT Decision Suite.

Provider and product description

TARGIT is a privately-owned software provider founded in 1986 with its headquarters in Aalborg, Denmark. The company has close to 8,000 customers (including OEM) primarily located in Europe and North America.

TARGIT aims to help businesses realize the full value of data by leveraging decades of analytics expertise and experience in key verticals. The vendor is strongly focused on customer and partner relationships and is well positioned for companies of all sizes requiring an all-integrated BI platform with vertical content.

With its TARGIT Decision Suite BI & analytics platform, the objective is to deliver detailed insights and make relevant data accessible to every employee by supporting the unique goals and processes that power its customers’ daily operations.

Delivering industry knowledge and value drivers through its BI & analytics platform remains a top priority for TARGIT. The vendor especially focuses on certain verticals including heavy equipment, truck & trailer and automotive dealerships, retail and C-stores, the public sector (especially in the Nordic region) and airport operators. Extensive prebuilt content with a particular focus on the automotive industry was added through the acquisition of TARGIT’s partner CalmCo, now acting as TARGIT Automotive. Besides adding verticals and content to its portfolio, the vendor maintains a partner network with an emphasis on partners with a strong vertical focus or specialization, including OEM partners.

TARGIT Decision Suite offers integrated self-service analysis, ad hoc reporting and dashboards with features for batch reporting, mobility, slideshows and data mashups. An installed client is used for data preparation, document creation and analyses. The Document Model is intended to reduce the effort required to design content and make it available across all devices and output types. Dashboard applications and visuals can be embedded through a no-footprint web client into other applications and web portals. For mobile users, a dedicated client is available as well. The suite can be deployed on premises or used as a managed option from TARGIT (TARGIT Cloud), which is hosted on Microsoft Azure.

TARGIT uses Azure cloud infrastructure and services for its core platform and adopts a flexible and agnostic approach to data platforms and the use of AI and ML services, opting to leverage the vendors and solutions best suited for each specific purpose.

Strengths and challenges of TARGIT Decision Suite

BARC’s viewpoint on the product’s strengths and challenges.

Strengths
  • Accelerators, predefined content and industry knowledge for different verticals and topics
  • Business-user-oriented BI platform for reporting, analysis and dashboards available on premises or in the cloud, and supporting additional technologies such as OLAP and Tabular
  • One document type for different output formats to facilitate content development
  • Well defined ad hoc query and reporting functionality compared to some competitors
  • Enterprise functionality for data governance, reporting, distribution, deployment and logging
Challenges
  • Currently, TARGIT only offers managed cloud deployment in Azure, making it less interesting for organizations that want to use other cloud infrastructures for BI & analytics
  • Weaker support for visual data exploration and data preparation compared to many of its competitors, but strong OLAP analysis goes some way to compensating for this
  • The use of ML and AI to guide users through data preparation and analysis (augmented analytics) is a focus area and part of the roadmap but still in its early stages
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TARGIT Decision Suite User Reviews & Experiences

The information contained in this section is based on user feedback and actual experience with TARGIT Decision Suite.

The information and figures are largely drawn from BARC’s The BI & Analytics Survey, The Planning Survey, The Financial Consolidation Survey and The Data Management Survey. You can find out more about these surveys by clicking on the relevant links.

Summary of user review highlights from TARGIT Decision Suite

What users like about TARGIT Decision Suite and where the product scores best in a user comparison.

TARGIT is an established BI & analytics vendor and has achieved high rankings year after year in The BI & Analytics Survey. In this year’s survey, 17 top ranks and 44 leading positions represent another excellent set of results based on feedback from 40 customers.

TARGIT is the highest ranked of all vendors in the Business Benefits, Dashboards and Reports and Distribution of Reports KPIs. It is also rated number one in terms of helping customers increase their revenues and competitive advantage. TARGIT Decision Suite is therefore not only seen by its customers as one of the most feature-rich dashboard and reporting products on the market, but also as one of the best companies to partner with on BI & analytics projects. This is emphasized by strong results in the Recommendation, Vendor Support and Implementer Support KPIs.

Who uses TARGIT Decision Suite in a BI & analytics context and how

Why users buy TARGIT Decision Suite and what problems they have using it

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Full user reviews and KPI results for TARGIT Decision Suite

All key figures for TARGIT Decision Suite at a glance.

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Individual user reviews for TARGIT Decision Suite

Role
CIO
Number of employees
100 - 2.500
Industry
Bakery
Source
Invited by the vendor, The BI & Analytics Survey 25, 04/2024
What do you like best?

Flexibility and ease of use for most reporting.

What do you like least/what could be improved?

A lot of learning required to get the full benefit.

What key advice would you give to other companies looking to introduce/use the product?

Invest a lot of time to get the fully benefits, particularly in building the cubes.

How would you sum up your experience?

It is an excellent system but needs effort to get the full benefits.

Role
CIO
Number of employees
100 - 2.500
Industry
Agriculture
Source
Invited by the vendor, The BI & Analytics Survey 25, 04/2024
What do you like best?

Flexibility. Able to merge/re-calibrate data from multiple sources.

What do you like least/what could be improved?

More report scheduling options. Need to be able to burst reports. Need more formatting flexibility. Need ability for consumesr to input data to interact with dashboards.

What key advice would you give to other companies looking to introduce/use the product?

Take the time to learn about everything you can do in Targit.

How would you sum up your experience?

The suite is very robust and flexible. Able to bring in data from almost any source. Able to create very appealing dashboard reports.

Role
Business controller
Number of employees
100 - 2.500
Industry
Banking and finance
Source
Invited by the vendor, The BI & Analytics Survey 25, 04/2024
What do you like best?

All kinds of dashboards can be made.

What do you like least/what could be improved?

Interface for developers.

What key advice would you give to other companies looking to introduce/use the product?

Make use of the portal of Targit to get help.

How would you sum up your experience?

We are satisfied, the price /quality is very good.

Role
Project manager for BI/analytics from business department
Number of employees
100 - 2.500
Industry
Transportation and logistics
Source
Invited by the vendor, The BI & Analytics Survey 25, 04/2024
What do you like best?

Visual tools and Targit customer service/support, consultancy team.

What do you like least/what could be improved?

The aspect I find most challenging about Targit is its limited online documentation and community support. Unlike more widely-used tools like Power BI, it can be difficult to find comprehensive information or troubleshooting resources for specific functionalities when I have questions or need assistance.

What key advice would you give to other companies looking to introduce/use the product?

I would advice any company to implement Targit, and in doing it so, to invest in comprehensive training, foster internal expertise, establish a knowledge sharing platform, partner with the vendor, share success stories and collaborate with industry peers.

How would you sum up your experience?

Targit is an excellent BI solution that effectively meets our analytics needs and support decision-making within the organization. I'm highly satisfied with its performance and capabilities.

Role
Consultant
Number of employees
100 - 2.500
Industry
Consulting
Source
Invited by the vendor, The BI & Analytics Survey 25, 04/2024
What do you like best?

It's easy to use

What do you like least/what could be improved?

-

What key advice would you give to other companies looking to introduce/use the product?

Do a Proof of Concept to verify that business requirements are met.

How would you sum up your experience?

It gives us what we need, it's easy to use and it's priced reasonably.

Role
Consultant
Number of employees
100 - 2.500
Industry
Services
Source
Invited by the vendor, The BI & Analytics Survey 25, 04/2024
What do you like best?

Visuelle Analyse, Dashboards, automatisierte Berichtsverteilung.

What do you like least/what could be improved?

Möglichkeiten des Mash-Ups.

What key advice would you give to other companies looking to introduce/use the product?

Durchführung eines PoCs mit einer komplexeren Aufgabenstellung.

How would you sum up your experience?

Sehr viele Möglichkeiten für Dashboards. Modernes Design. Leistungsfähiges Rechte- und Rollensystem.

Role
Consultant
Number of employees
100 - 2.500
Industry
Retail
Source
Invited by the vendor, The BI & Analytics Survey 25, 04/2024
What do you like best?

Ease of use and the price and the Dynamics Date feature is outstanding.

What do you like least/what could be improved?

It does not handle images.

What key advice would you give to other companies looking to introduce/use the product?

-

How would you sum up your experience?

Excellent.

Role
Project manager for BI/analytics from IT
Number of employees
100 - 2.500
Industry
Retail
Source
BARC Panel, The BI & Analytics Survey 25, 03/2024
What do you like best?

Schneller Einstieg in die Nutzung der Software. Die Lernkurve zu Beginn ist nicht sehr hoch.

What do you like least/what could be improved?

Durch den simpleren Aufbau sind die Customizingmöglichkeiten im Vergleich zu z.B. Power BI beschränkt. Darüber hinaus gibt es bis auf den Targit Data Service keine zufriedenstellende Möglichkeit, direkt auf SQL-Datenbanken ad hoc zugreifen zu können. Eine Funktion wie Direct Query in PowerBI fehlt.

What key advice would you give to other companies looking to introduce/use the product?

Prüfen, ob die teils eingeschränkten Customizingmöglichkeiten ausreichen.

How would you sum up your experience?

Ein mächtiges Werkzeug von einem noch für die Kunden erreichbaren Hersteller.

Role
Employee of a cross-departmental BI/analytics team
Number of employees
More than 2.500
Industry
Public sector
Source
BARC Panel, The BI & Analytics Survey 25, 04/2024
What do you like best?

Visual agents.

What do you like least/what could be improved?

A more easy and straight forward way of connecting to different data sources.

What key advice would you give to other companies looking to introduce/use the product?

Do not over-use data discovery.

How would you sum up your experience?

Positive.

Role
Line of business employee
Number of employees
100 - 2.500
Industry
Public sector
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Flexibility and quickness.

What do you like least/what could be improved?

No introduction/tutorials.

What key advice would you give to other companies looking to introduce/use the product?

Buy Targit courses before use.

How would you sum up your experience?

It excels as a data warehouse primarily because the previous system was complex (the data source).

Role
Person responsible for BI & analytics team from finance department
Number of employees
100 - 2.500
Industry
Construction
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Ease of use to create dashboards and reports with many options to tweak those dashboards/reports as desired.

What do you like least/what could be improved?

Sometimes there is a lot of mouse clicking required to achieve specific look and feel of objects.

What key advice would you give to other companies looking to introduce/use the product?

Easy to use BI tool, which is very useable for non IT-employees designing the dashboards/reports.

How would you sum up your experience?

We are very satisfied with TARGIT Decision Suite and the endless possibilities to create dashboards and reports as we desire.

Role
IT employee
Number of employees
100 - 2.500
Industry
Retail
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

Very easily we can create reports.

What do you like least/what could be improved?

Not much support articles or documents available in the internet.

What key advice would you give to other companies looking to introduce/use the product?

-

How would you sum up your experience?

It is a good tool and has many features.

Role
Project manager for BI/analytics from IT
Number of employees
100 - 2.500
Industry
Retail
Source
Invited by the vendor, The BI & Analytics Survey 25, 05/2024
What do you like best?

The reporting and user dimension part.

What do you like least/what could be improved?

The calculation part.

What key advice would you give to other companies looking to introduce/use the product?

-

How would you sum up your experience?

Very user friendly.

Awards
Survey Information
Number of reviews for TARGIT Decision Suite
29
Reviewed versions
6% version 2018, 26% version 2021, 17% version 2022, 26% version 2023, 26% version 2024
Peer groups in the survey
Midsize/Departmental Implementations, Report & Dashboard Focus, Analysis Focus
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