Customer Satisfaction
8.7/10
8.7
User Experience
8.3/10
8.3
Functionality
8.1/10
8.1
Business Value
5.4/10
5.4

macs Software

What is macs Software?

Comprehensive planning and performance management solution for fully integrated, detailed business planning (operational controlling, cost and performance accounting) including prebuilt business planning logic for integrated corporate planning, especially for medium-sized manufacturing companies.

BI, Analytics & CPM
● Reporting / Dashboards
● Analysis
– Advanced Analytics
●● Planning
● Financial Consolidation

= Function covered, ●● = Functional focus

= Function covered
●●
= Functional focus

About macs Software

Self-description of the vendor

No vendor self-description available
References
No data available
Partners
No data available

macs Software BARC Review & Rating

Provider and product description

macs Software is a German vendor founded in 1999 and headquartered in Zimmern ob Rottweil, Germany. The group of companies also has offices in Cape Town, South Africa and Las Vegas, Nevada, United States.

macs Software is a single-product company with 40 employees. Its software, also known as macs, is a planning and performance management platform for fully integrated, detailed business planning. The vendor has a somewhat different outlook to its competitors, focusing on integrated corporate planning scenarios including the cross-linking of driver-based sub-budgets for sales/revenues/conditions, procurement, capacity and overhead costs. Initially this results in a transparent profit and loss statement and planning based on multi-step contribution margin accounting, which is transferred to an integrated financial plan (P&L, balance sheet, cash flow) that can be consolidated if required in a group environment. The transfer of bills of materials and work plans from ERP systems for procurement and capacity planning is a particular strength of macs, helping to improve the accuracy of planning results. macs supports all kinds of planning approaches (including top-down, bottom-up and combinations of both).

To round out the portfolio, complementary BI and analytics functionality is available including formatted standard reporting with an integrated report generator for grid-based reports, pivot-table-based OLAP analysis with drill-down functionality and a dashboard generator. Preconfigured statistical models can be trained with the macs database and used for forecasting. An AI Studio with integration of structural models has been launched and implemented by a few customers recently.

The relational data model – including the business logic in macs’ planning approach – is largely predefined but can be customized. Technologically, the majority of customers uses Microsoft SQL Server as a database, but SAP HANA is also supported.
macs targets small and mid-sized manufacturing companies with more than 200 employees. The product is aimed at power users in business departments. However, tasks such as integrating data with the vendor’s rather technical SQL-based ETL tool typically require IT support, particularly in the implementation phase. Trained business users can later take on responsibility for the administration and further development of macs applications. Around 300 companies currently use the product, mainly in the DACH region but also internationally. Across its entire customer base, macs is used by an average of 30-50 users per installation, but it also supports installations with significantly larger numbers of users.

Besides providing software, macs Software consultants also possess strong business know-how, supporting customers by advising them how best to implement the software according to their particular business needs. For both implementation and support, macs offers remote or in-person consultations.

Strengths and challenges of macs Software

BARC’s viewpoint on the product’s strengths and challenges.

Strengths
  • Comprehensive planning and CPM solution for fully integrated, detailed business planning (operational controlling, cost and performance accounting), especially for medium-sized manufacturing companies. Available on premises and in the Microsoft Azure cloud.
  • Prebuilt business planning logic for integrated corporate planning including the cross-linking of driver-based sub-budgets for sales/revenues/conditions, procurement, capacity and overhead costs as an integral part of the solution.
  • Extensive workflow capabilities for controlling bottom-up planning processes.
  • Feedback in The Planning Survey revealed a high level of customer satisfaction with the vendor and its product as well as its price-performance ratio, flexibility, predefined connectors, and planning and forecasting functionality.
Challenges
  • macs is a rather specialized application focused on certain targeted use cases, mainly for medium-sized manufacturing companies.
  • Compared to competitors, limited capabilities for ad hoc query and analysis as well as advanced dashboarding.
  • Comparatively technical data integration process via macs’ own SQL-based ETL tool. As an alternative, Saxess SX Integrator can be used for integration of financial data.
  • Relatively small and local specialist vendor with limited resources, strongly focused on its home market in the DACH region. Prospects should evaluate the vendor’s and partners’ consulting and support capabilities for project implementations.
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macs Software User Reviews & Experiences

The information contained in this section is based on user feedback and actual experience with macs Software.

The information and figures are largely drawn from BARC’s The BI & Analytics Survey, The Planning Survey, The Financial Consolidation Survey and The Data Management Survey. You can find out more about these surveys by clicking on the relevant links.

Why users buy macs Software and what problems they have using it

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Full user reviews and KPI results for macs Software

All key figures for macs Software at a glance.

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Individual user reviews for macs Software

Role
CEO
Number of employees
100 - 2.500
Industry
Manufacturing
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Integrierte Planung, welche auf dieselben Stammdaten zurückgreift (z.B. aus SAP), so dass das Vertrauen in die Planung steigt (z.B. im Vergleich zu Excel-Lösungen von davor).

What do you like least/what could be improved?

Zu hohe Abhängigkeit in der Anpassung der Software. Z.B. bei Problemen in der Personalplanung müssen wir immer auf macs zurückgreifen, da wir einige Themen nicht selbst einstellen können. Selbst bereits realisierte Schulungen reichen nicht, dass wir die Hintergrundeinstellungen selbst verändern können. Das macht die Planung langsam und erfüllt nicht meine/ unsere Erwartungen an die Geschwindigkeit einer immer wiederkehrenden rollierenden Planung.

What key advice would you give to other companies looking to introduce/use the product?

How would you sum up your experience?

Aus meiner Sicht ist es im Frontend wie eine automatisierte Excel-Lösung zu sehen, welche im ersten Moment den bisherigen Excel-Liebhabern schmeichelt. Dies war wohl leider auch einer der Hauptgrund, warum wir uns für die Software entschieden haben. Ich denke aus heutiger Sicht, würden wir es anders entscheiden, da wir bei der Anwendung oft auf macs angewiesen sind, da wir Hintergrundeinstellung selbst nicht anpassen können.

Role
Head of business department
Number of employees
100 - 2.500
Industry
Manufacturing
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Flexibel in der Darstellung. Excelnahe Darstellung und damit für den Anwender sehr schnell verständlich.

What do you like least/what could be improved?

Grafische Darstellung der Diagramme. IBCS-Regeln derzeit nicht umsetzbar.

What key advice would you give to other companies looking to introduce/use the product?

Gutes Planungs- und Analysetool für den Controllingbereich und damit Grundlage für eine gute und durchgängige Zahlentransparenz. Anforderungen an Reporting prüfen, da eingeschränkte Darstellungsmöglichkeiten in den Diagrammen.

How would you sum up your experience?

Sehr gute Zusammenarbeit, gute Verfügbarkeit der Berater, lokaler Anbieter, top!

Role
Head of business department
Number of employees
100 - 2.500
Industry
Manufacturing
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Gute und schnelle Rückmeldung durch Berater bei Problemstellungen und gute Ansätze zur Lösungsfindung.

What do you like least/what could be improved?

Benutzerfreundlichkeit. Oberfläche.

What key advice would you give to other companies looking to introduce/use the product?

Unternehmensprozesse und Planungsschritte und Verantwortlichkeiten regeln vor Einführung einer Software. Ein System heilt nicht die Mängel der Organisation.

How would you sum up your experience?

Sehr gut.

Role
Head of business department
Number of employees
100 - 2.500
Industry
Manufacturing
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Persönliche und fachliche Beratung und Umsetzung durch jeweils einen Seniorberater. Flexibilität.

What do you like least/what could be improved?

Zu offen und flexibel für Anwender.

What key advice would you give to other companies looking to introduce/use the product?

How would you sum up your experience?

Super. Schade, dass wir Macs so spät gefunden haben.

Role
Project manager for planning from business department
Number of employees
100 - 2.500
Industry
Food production
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Branchenkompetenz der Berater. Technische und fachliche Kompetenz der Berater in einer Hand. Sehr schneller und zuverlässiger Support.

What do you like least/what could be improved?

Benutzeroberfläche wurde bereits stark verbessert. An manchen Punkten noch ausbaufähig. Ist aber in Arbeit.

What key advice would you give to other companies looking to introduce/use the product?

How would you sum up your experience?

Sehr gute Erfahrungen mit exzellenten Beratern.

Role
Line of business employee
Number of employees
100 - 2.500
Industry
Manufacturing
Source
Invited by the vendor, The Planning Survey 24, 04/2024
What do you like best?

Die flexible Handhabbarkeit von macs macht es für uns zu einer exzellenten Anwendung für die betriebswirtschaftliche Analyse. Ob GuV, Bilanz, Liquiditätsplanung in Ist- oder Planszenarien! Unsere Ansprechpartner von macs zeigen uns stets brillante Lösungsvorschläge auf und sind zu jedem Zeitpunkt sehr gute Ansprechpartner.

What do you like least/what could be improved?

Auswertungen bis ins kleinste Detail machen die Software zu einem zuverlässigen Controllingsystem.

What key advice would you give to other companies looking to introduce/use the product?

How would you sum up your experience?

Für ein sehr großes Spektrum ein überaus kompetenter Ansprechpartner und Lösungsanbieter. Wir sind sehr zufrieden!

Survey Information
Number of reviews for macs Software
28
Reviewed versions
V1.19 8%, V2.21 19%, V2.22 8%, V2.23 65%
Peer groups in the survey
Midsize/Departmental Implementations, Products for Planning, Budgeting & Forecasting
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